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Primary Responsibilities: Operational Leadership: Strategic Planning: Lead short- and long-term planning for the outlet, including group accommodations, restaurant service, and supply inventory. Daily Oversight: Manage work schedules, productivity, and payroll; adjust staffing levels in real-time based on resort occupancy. Administrative Precision: Oversee ordering, inventory management, and 10-key accounting tasks; utilize Toast, Microsoft Word, and Excel to track performance. Facility Excellence: Maintain a clean, safe, and environmentally responsible work environment, ensuring all maintenance needs are reported and resolved. Team Management & Coaching: Talent Development: Lead the hiring, training, and coaching/counseling of associates and supervisory staff. Engagement: Foster a culture of 'DEI&B' (Diversity, Equity, Inclusion, and Belonging) and lead the team toward exceptional associate engagement scores. Standard Setting: Maintain high standards for personal appearance and hygiene, ensuring all staff adhere to uniform and safety footwear requirements. Guest Experience: Service Mastery: Perform routine table checks and respond to guest needs with a high sense of urgency and professional decision-making. Product Knowledge: Act as a subject matter expert on food production, as well as wine and spirits service. Event Coordination: Work closely with other resort departments to ensure special events and group bookings are executed flawlessly.
Job Responsibility:
Lead short- and long-term planning for the outlet
Manage work schedules, productivity, and payroll
Oversee ordering, inventory management, and 10-key accounting tasks
Maintain a clean, safe, and environmentally responsible work environment
Lead the hiring, training, and coaching/counseling of associates
Foster a culture of DEI&B
Perform routine table checks and respond to guest needs
Act as a subject matter expert on food production, as well as wine and spirits service
Work closely with other resort departments for special events and group bookings
Requirements:
Minimum of two (2) years in the Food & Beverage industry
Must be 18+ (21+ if driving resort vehicles)
Valid TIPS and Food Handler’s certificates required
High School Diploma or equivalent required
Proficient in Microsoft Office
Experience with Toast
Nice to have:
Previous supervisory or management experience
Valid driver’s license with a clean record for insurability
College Degree in Hospitality or a related field
What we offer:
Medical, Dental, and Vision
Long/Short-term Disability, Major Illness, and Accident insurance