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We’re on the lookout for a passionate and experienced Assistant Restaurant Manager to join our vibrant team at one of the most iconic cultural destinations in the world — The British Museum. Our restaurant serves fresh, seasonal food and high-quality drinks in a fast-paced and dynamic environment, all crafted with care and quality. As part of the Benugo family, we’re committed to creating memorable experiences for every guest, just as unforgettable as the museum’s treasures like the Rosetta Stone.
Job Responsibility:
Support the day-to-day running of the restaurant
Lead service from the floor and ensure high standard of customer experience
Work closely with Restaurant Manager and Operations Manager
Coach team members in real time
Support reservations, table management, and guest flow
Handle customer feedback and resolve issues
Support recruitment, onboarding, and training
Drive team engagement
Support labour control, productivity, and commercial performance
Ensure compliance with food safety, health & safety, and company procedures
Maintain high standards of cleanliness, presentation, and service
Deputise for senior management when required
Requirements:
Full-time availability and flexibility to work any day of the week (Monday–Sunday)
experience in a similar role
passion for service
What we offer:
Free lunch on shift
Endless tea and coffee on shift
50% discount on food and soft drinks in all locations plus free tea & coffee on days off
Life Assurance
Opportunity to develop and further career
Employee discounts at several retailers (via Perkbox app) & fitness providers
Access to Employee Assistance Programme & trained Mental Health First Aiders