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As Assistant Restaurant Manager, you will support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates’ values and client expectations at RHS Garden Wisley. You’ll help create a customer-focused environment that consistently delivers a premium dining experience. Working closely with the Restaurant Manager, you will provide leadership to the team through clear communication, coaching, and development, ensuring consistent, high-quality service. You’ll also support auditing processes, using guest feedback and performance insights to drive continuous improvement. You will help identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards. In collaboration with the wider team, you’ll contribute to new ideas and initiatives that elevate the guest experience and support overall business performance.
Job Responsibility
Support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates’ values and client expectations at RHS Garden Wisley
Help create a customer-focused environment that consistently delivers a premium dining experience
Provide leadership to the team through clear communication, coaching, and development, ensuring consistent, high-quality service
Support auditing processes, using guest feedback and performance insights to drive continuous improvement
Identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards
Contribute to new ideas and initiatives that elevate the guest experience and support overall business performance
Requirements
Proven experience managing high-performing teams within a fine dining or premium restaurant environment, driving service standards, engagement, and accountability
Demonstrable success in restaurant management roles, overseeing day-to-day service, guest experience, and operational efficiency
Strong background in food and beverage operations, with a clear understanding of fine dining standards, presentation, and service excellence
IT and computer literate, with experience using restaurant systems (e.g. POS, reservations, reporting tools) to support smooth operations
Due to the location of Wisley RHS Garden it is essential that you are able to get to and from site without relying on public transport.
What we offer
20 days annual leave plus bank holidays
Free meals on duty
Free on-site parking
Exclusive travel discounts
Access to wellness, mindfulness, and fitness classes
Digital GP services for you and your family
Up to 44% off cinema tickets
Contributory pension scheme
Career Pathways and MyLearning development programmes