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KFC Australia Logo KFC Australia · Hospitality and Tourism

Assistant Restaurant Manager

Australia, Woden · Job Posted April 16, 2026
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Job Description

As an Assistant Restaurant Manager (ARM), you’ll be the right-hand person to the Restaurant General Manager (RGM), helping to keep things running smoothly. This role requires a hands-on approach to ensure the Restaurant consistently delivers excellence in the Team Member Experience, Customer Experience, and Business Growth workstreams. KFC will guide you through each workstream to ensure you have a full and impactful understanding of the tasks required.

Job Responsibility

  • Take charge of shifts, leading a dynamic team and making sure the Restaurant operates safely and efficiently
  • Focus on training and development, ensuring Team Members have the skills and confidence to succeed
  • Recruiting the right people, assigning responsibilities, and maintaining high performance standards
  • Step in with coaching and support to help the team improve
  • Achieving key performance indicators (KPIs) related to Sales, Profitability, Team Member Experience and Customer Satisfaction
  • Managing financial aspects such as Budgets, Inventory, and Labour Costs
  • Ensure compliance with Regulations, address Customer Feedback, and implement Marketing Initiatives to drive Business Success
  • Creating an environment where both Team Members and Customers have an exceptional experience while helping the Restaurant grow

Requirements

  • Proven experience and performance in a supervisory position
  • Excellent communication, leadership, and interpersonal skills, with a focus on Team Member and Customer Experience
  • Ability to work in a fast-paced environment and manage multiple priorities simultaneously
  • Passion for delivering exceptional experiences and driving business success
  • Ability to train and develop a dynamic team
  • Strong problem-solving skills to think on your feet and resolve issues quickly to keep the Restaurant running smoothly
  • Confidence in decision-making to take charge during shifts and making the right calls to optimise performance
  • A sound understanding of budgets, inventory, and labour costs to drive efficiency and profitability, with a willingness to learn the detail of KFC Operations
  • Commitment to workplace safety by ensuring Workplace Health and Safety standards are always upheld

What we offer

  • Competitive pay rates
  • On the job training and development
  • Career progression
  • Flexibility to suit your lifestyle
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