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Assistant Restaurant Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Australia , Gold Coast

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This role plays a key part in leading the daily operations of our Misono Restaurant, Sushi Bar and Whisky Bar. You will assist in overseeing the smooth running of service, support menu planning, uphold exceptional sanitation standards, and provide hands‑on support to servers and hosts during peak periods. Misono Restaurant generally operates for dinner service. With a strong focus on continually enhancing both guest and employee satisfaction, you will help identify training needs, implement development plans, and guide the team in delivering elevated dining experiences across Misono Restaurant and the Bars. You will provide direction, coaching, and support to ensure service excellence is consistently achieved and aligned with brand standards. Additionally, you will assist in maintaining operational efficiency and budgetary targets while fostering a positive, collaborative team environment. Flexibility is key, as you may also contribute to strengthening the wider Food & Beverage and Culinary teams by supporting other outlets as required.

Job Responsibility:

  • Assisting in Management of Restaurant Team
  • Handles employee questions and concerns
  • Monitors employees to ensure performance expectations are met
  • Provides feedback to employees based on observation of service behaviors
  • Assists in supervising daily shift operations
  • Supervises restaurant and all related areas in the absence of the Restaurant Manager
  • Participates and drives in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results
  • Conducting Day-to-Day Restaurant Operations
  • Ensures all employees have proper supplies, equipment and uniforms
  • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels
  • Ensures compliance with all restaurant policies, standards and procedures
  • Monitors alcohol beverage service in compliance with local laws
  • Manages to achieve or exceed budgeted goals
  • Performs all duties of restaurant employees and related departments as necessary
  • Opens and closes restaurant shifts
  • Providing Exceptional Customer Service
  • Interacts with guests to obtain feedback on product quality and service levels
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
  • Encourages employees to provide excellent customer service within guidelines
  • Handles guest problems and complaints, seeking assistance from supervisor as necessary
  • Strives to improve service performance
  • Sets a positive example for guest relations
  • Assists in the review of comment cards and guest satisfaction results with employees
  • Meets and greets guests
  • Conducting Human Resource Activities
  • Supervises on-going training initiatives
  • Uses all available on the job training tools for employees
  • Communicates performance expectations in accordance with job descriptions for each position
  • Coaches and counsels employees regarding performance on an on-going basis
  • Assists the Restaurant Manager with Recruitment
  • Assists the Restaurant Manager to control payroll costs
  • Additional Responsibilities
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Analyzes information and evaluating results to choose the best solution and solve problems
  • Assists servers and hosts on the floor during meal periods and high demand times
  • Recognizes good quality products and presentations
  • Supervises daily shift operations in absence of Restaurant Manager
  • E-tivity approvals & monitoring staff hours: minimizing Over Time
  • Daily ‘breakdown’ staffing level maintenance
  • Reservations diary booking system maintenance
  • table allocations
  • Prepayment completions – large table reservations
  • Gold Coast Tickets booking system maintenance
  • Misono Reservation email maintenance
  • Phone/ email/ In-House bookings maintenance
  • Payroll reporting compliance

Requirements:

  • High school diploma or GED
  • 4 years experience in the food and beverage, culinary, or related professional area
  • OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the food and beverage, culinary, or related professional area
  • Leadership
  • Adaptability
  • Communication
  • Problem Solving and Decision Making
  • Professional Demeanor
  • Building and Contributing to Teams
  • Driving for Results
  • Planning and Organizing
  • Coworker Relationships
  • Customer Relationships
  • Global Mindset
  • Organizational Capability
  • Talent Management
  • Applied Learning
  • Business Acumen
  • Technical Acumen
  • Finance/Accounting knowledge
  • Computer Skills
What we offer:
  • World‑class training
  • Development pathways
  • Meaningful recognition programs
  • Access to opportunity
  • Valued and celebrated unique backgrounds

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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