This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Assists in daily restaurant operations, supervises staff, manages guest satisfaction, ensures compliance with standards, provides training, and supports operational goals within the restaurant setting.
Job Responsibility:
Handles employee questions and concerns
Monitors employees to ensure performance expectations are met
Provides feedback to employees based on observation of service behaviors
Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager
Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results
Ensures compliance with all restaurant policies, standards and procedures
Monitors alcohol beverage service in compliance with local laws
Manages to achieve or exceed budgeted goals
Opens and closes restaurant shifts
Interacts with guests to obtain feedback on product quality and service levels
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
Handles guest problems and complaints, seeking assistance from supervisor as necessary
Coaches and counsels employees regarding performance on an on-going basis
Assists servers and hosts on the floor during meal periods and high demand times.
Requirements:
High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area.
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