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At Chilled, Assistant Restaurant Managers are culture carriers, standard setters, and future leaders. This role is about creating consistency, energy, and trust on every shift — for guests and for the team.
Job Responsibility:
Creating consistency, energy, and trust on every shift
Helping turn busy services into great experiences
Setting the tone on the floor
Supporting managers
Developing the team
Bringing energy to every shift
Protecting standards when it matters most
Requirements:
Thrives in high-energy environments
Cares deeply about standards
Wants to grow into senior leadership
Supporting the GM and Restaurant Manager
Treating every team member with respect
Owning mistakes openly
Being visible on the floor during service
Stepping in when standards dip
Pushing for better guest experience, better team performance, and better execution
Coaching and developing team members through briefings, 1:1s, and real-time feedback
Handling conflict calmly and directly
Adjusting your leadership style
Delivering consistent service and food quality during busy, high-pressure shifts
Monitoring ticket times, guest feedback, and floor flow
Setting the scene — lighting, music, atmosphere
Knowing the menu inside out and confidently engaging with guests
What we offer:
28 days paid holiday
Christmas Day & New Year’s Day off
Birthday off – paid
Up to 70% discount across all Chilled Pubs
WageStream access (get paid early if you need to)
Monthly incentives, Dennis Awards, and company-wide competitions
Pension scheme
Clear progression
Apprenticeships, training, and real investment in growing our own