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As a Food & Beverage Assistant Manager, you are the operational engine of our full-service outlets. This role is designed for a proactive leader who can run an outlet as a standalone entity while coordinating high-level special events. You will balance the 'big picture' of long-term planning with the 'right now' of guest satisfaction, ensuring every meal period is executed with Texas luxury in mind.
Job Responsibility:
Lead short- and long-term planning for the outlet, including group accommodations, restaurant service, and supply inventory
Manage work schedules, productivity, and payroll
adjust staffing levels in real-time based on resort occupancy
Oversee ordering, inventory management, and 10-key accounting tasks
utilize Agilysys, Microsoft Word, and Excel to track performance
Maintain a clean, safe, and environmentally responsible work environment, ensuring all maintenance needs are reported and resolved
Lead the hiring, training, and coaching/counseling of associates and supervisory staff
Foster a culture of 'DEI&B' and lead the team toward exceptional associate engagement scores
Maintain high standards for personal appearance and hygiene, ensuring all staff adhere to uniform and safety footwear requirements
Perform routine table checks and respond to guest needs with a high sense of urgency and professional decision-making
Act as a subject matter expert on food production, as well as wine and spirits service
Work closely with other resort departments to ensure special events and group bookings are executed flawlessly
Requirements:
Minimum of two (2) years in the Food & Beverage industry
Previous supervisory or management experience is strongly preferred
Must be 18+ (21+ if driving resort vehicles)
valid TABC and Food Handler's certificates required
Valid driver's license with a clean record for insurability is preferred
High School Diploma or equivalent required
a College Degree in Hospitality or a related field is highly valued
Proficient in Microsoft Office
experience with Agilysys and 10-key calculators preferred
Ability to stand/walk for extended periods and frequently lift/move up to 50 lbs
A high degree of analytical ability to resolve daily operational challenges and guest issues
A strong 'sense of TEAM' and the ability to act as both a patient mentor and a decisive leader
Nice to have:
Previous supervisory or management experience
Valid driver's license with a clean record for insurability
Experience with Agilysys and 10-key calculators
College Degree in Hospitality or a related field
What we offer:
Medical, Dental, and Vision
Long/Short-term Disability, Major Illness, and Accident insurance
401(k) with employer match
Manager in Training (MIT) Program
Paid Vacation and Paid Holidays with scheduled reviews and raises
Subsidized associate housing and convenient shuttle service
Weekly meal subsidies and discounts at Horseshoe Bay Resort outlets
Access to world-class amenities (Golf, etc.) based on occupancy levels
Discounts at over 100 Crescent Hotels & Resorts properties nationwide