This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This full-time position is part of our Food and Beverage Management team. The Restaurant Assistant Manager will report to the General Manager and is responsible for supporting the overall success and prosperity of the restaurant from both a guest and employee perspective with an emphasis on driving quality of service, guest recognition and Open Table management to maximize cover capacity.
Job Responsibility:
Be present at all times of high occupancy to ensure that professional, courteous and efficient guest service is offered, following the standards and sequence of service
Establish and maintain adequate equipment and product par stock
Handle guest service enhancements and glitch resolution in case of guest complaints or negative comments and ensure full closure of this, to the guest's satisfaction
Staying current with F&B offerings and collaborating with GM on VIP experiences, enhancements, and pop-ups
Perform pre-shifts to ensure that each employee has a professional personal appearance, as well as a professional, warm and sincere posture
Responsible for staff communication, training, coaching, documenting any training, disciplinary records and/or absenteeism and periodically evaluating performance
They will manage all daily activities as well as assist in development and planning for future events in the outlet
Requirements:
Two + year's experience years of previous experience as a supervisory or assistant manager position in Food and Beverage
Previous Experience in hotel and fine dining preferred
Requires the ability to operate computer equipment and knowledge of Open Table and Microsoft applications
Previous experience with MICROS or other POS systems required
Strong interpersonal and relationship-building skills to work with cross-functional teams
Elevated Leadership skills and cross-cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest’s preferences
Fluency in English is required for this location
This job requires applicants to have current work authorization in the in the United States
What we offer:
Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
Complimentary dry cleaning of uniforms
Be yourself and become a member of a work family that cares about you and invests in your development
Elevate your craft here and abroad
Employee engagement at all levels
where your thoughts and ideas are not only heard but actioned