Assistant Restaurant & Banqueting Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
United Kingdom, London

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a passionate Assistant Restaurant & Banqueting Manager to join our wonderful team at London Marriott Hotel Maida Vale. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.

Job Responsibility:

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
Provides excellent customer service to all employees
Responds quickly and proactively to employee's concerns
Uses coaching skills throughout the property
Demonstrates self confidence, energy and enthusiasm
Motivates and encourages staff to solve guest and employee related concerns
Provides excellent customer service
Responds quickly and proactively to guest's concerns
Understands the brand's service culture
Sets service expectations for all guests internally and externally
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee
Follows up to ensure complaints have been addressed to the guest's satisfaction
Develops a relationship with all guests to build repeated clientele internally and externally
Complies with all corporate accounting procedures
Assists GM as needed with annual Quality audit

Requirements:

High school diploma or GED
3 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the food and beverage, culinary, or related professional area

What we offer:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues
A unique opportunity to be part of an award winning international brand where we celebrate your unique talent
Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates
World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family
Work alongside some amazing talent- award winning, experienced hospitality professionals
Discounted room nights, meals, and spa access-because your well being means so much
Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance
Access to major high street discounts so you can treat your friends and family as required

Additional Information:

Job Posted:
July 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Restaurant & Banqueting Manager