Assistant Reservations Manager Job at Four Seasons (Doha)

Assistant Reservations Manager

Four Seasons

Location:
Qatar , Doha

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a motivated and detail-oriented Assistant Reservations Manager to join our team. In this role, you will support the Reservations Manager in overseeing the daily operations of the reservations department, ensuring that all guest inquiries and bookings are handled with accuracy, efficiency, and a high level of personalized service. You will play a key role in maximizing room revenue, maintaining strong relationships with internal departments, and ensuring an exceptional pre-arrival experience for all guests.

Job Responsibility:

Supervise the daily operations of the reservations team to ensure smooth workflow and consistent service excellence
Assist in managing room inventory, rates, and availability in coordination with Revenue and Sales departments
Monitor and analyze booking patterns, group blocks, and reservation trends to optimize occupancy and revenue
Handle VIP, group, and special reservation requests with a high level of attention to detail
Support the Reservations Manager in training, coaching, and developing team members
Ensure all guest data is accurate and up to date in the system (Opera, PMS, or equivalent)
Handle guest inquiries and complaints promptly and professionally
Coordinate closely with Front Office, Sales, and Marketing to ensure seamless communication and guest satisfaction
Prepare reports and assist in implementing reservation-related procedures and policies

Requirements:

Minimum of 2–3 years of experience in Reservations or Front Office, preferably in a luxury hotel environment
Strong understanding of hotel reservations systems (Opera experience preferred)
Excellent communication, organizational, and leadership skills
Strong analytical skills with attention to detail
Ability to multitask and perform under pressure
Proficiency in English
additional languages are an advantage

What we offer:

Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid annual home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage

Additional Information:

Job Posted:
January 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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