Assistant Registration Service Manager

• Assist the Superintendent Registrar in the delivery of the Registration Service
• Day to day management of the service and the registration team including identifying and leading on training, 1:1's, development reviews, timetabling
• Work with the Head of Service to ensure a high quality and consistent service is delivered
• Deputise when required
• Support the Superintendent Registrar in the delivery of corporate and service priorities and business plans
• Contribute and assist in the production of service delivery plans
• Ensure corporate and statutory KPI targets are met
• Ensure the service adheres and complies with legislative requirements and regulations
• Work with venues and other partners
• Creatively establish and manage a marketing plan for ceremonies taking place at Milldam House
• Partake in the out of hours duty rota, providing advice and support to the busy ceremony teams
• Cover for staff when required

• Hold the National Accredited Programme for Registration Officers or be willing to undertake this
• Experience of working with and managing a team preferably across multi-sites
• Understanding of the registration service and local government
• Experience of registering births and deaths
• Knowledge of the statutory and non-statutory services provided by the Registration Service
• Experience of event management, marketing and communication
• Experience working as part of a management team
• Excellent IT skills, accuracy, an attention to detail and neat handwriting
• Understanding of health and safety compliance
• Ability to understand complex legislation

Contractual overtime