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The Woodhouse Day Spa is seeking a Full-Time Assistant Regional Manager to support operations at our Hoboken and Montclair locations. This position requires travel between both spas, and availability for at least one weekend day is required.
Job Responsibility:
Managing and monitoring all areas of spa operations to ensure compliance with policies and procedures
Demonstrating and reinforcing exceptional customer service to promote guest satisfaction and retention
Supporting and overseeing marketing initiatives and coordinating reputation management efforts
Forecasting revenue, managing labor costs, monitoring expenses against budget
Managing and reviewing operational reports and systems
Addressing employee call-outs and day-of scheduling challenges
Supporting both spa locations to ensure they meet or exceed performance goals
Overseeing inventory processes
Managing payroll processes
Coordinating and managing training opportunities
Recruiting qualified candidates through employment platforms and agencies
Onboarding new employees
Ensuring the health and safety of guests and employees
Maintaining compliance with all state and local regulations
Assisting with additional projects and operational needs
Requirements:
Preferred 2+ years of management experience in a spa, retail, hospitality, or cosmetics environment
Strong experience in guest relations and team leadership
Skills include administration, organization, communication, retail management, training, and computer proficiency
What we offer:
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Signing bonus
Vision insurance
Competitive pay and incentive programs
Paid vacation for full-time employees
Generous employee discounts
The Woodhouse Way paid training program
Opportunities to work in beautiful, state-of-the-art spa facilities
Ongoing professional development through Woodhouse University