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Assistant Reception Manager

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Aqua Kyoto

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

30534.76 - 44526.76 GBP / Year

Job Description:

As our Assistant Reception Manager, you will be supporting the Reception Manager in guiding the team and running a smooth operation. This is a 48-hour contract, full-time position. Aqua Shard brings the essence of modern London with inventive, British cuisine and carefully crafted cocktails to Level 31 of The Shard. We serve lunch, afternoon tea, dinner and brunch against a backdrop of stunning panoramic views of London. Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine.

Job Responsibility:

  • Support the Reception Manager in guiding the team and running a smooth operation
  • Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service
  • Handle guest relations: Manage reservations, address guest inquiries, and resolve any issues with professionalism and care, ensuring a smooth and memorable experience for guests and the team
  • Operational excellence & communication: maintain effective communication between the team and senior management so that everything is excellently executed

Requirements:

All applicants must be eligible to live and work in the UK.

What we offer:
  • Dine with us: Enjoy discounts at all Aqua venues
  • Celebrate YOU: Take your birthday off and earn additional long service leave
  • Grow with us: Ongoing training and development to support both your professional and personal development
  • Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
  • Breaks: Food provided during your breaks - Restaurant perk
  • Work out: Discounted gym membership
  • Lunch & Learn: Head Office perk
  • Share the Talent: Bring a friend on board and get £500

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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