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Assistant Rdc Manager

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Alliance Automotive UK LV Ltd

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Location:
United Kingdom , Southampton

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

To maximise RDC sales and profitability through creating and maintaining long-lasting B2B relationships, delivering excellent customer service and ensuring the safe and efficient running of the RDC operation

Job Responsibility:

  • Analyse RDC sales and profit performance using available database information, to identify actions to address areas for improvement
  • Take action to ensure local market knowledge and wider commercial information is kept up-to-date and communicated to relevant staff
  • Communicate range developments and RDC performance to support sales effort
  • Work closely with UAN GA and FPS sales team to maximise opportunities for growth
  • Take responsibility for the profit and loss performance of the RDC, including the management of costs and business development to achieve delivery of profit
  • Build and maintain positive customer relationships by using a range of contact methods (e.g. telephone, visits, invitations to trade shows etc.)
  • Review and improve delivery service to aid business development
  • Resolve customer queries and issues
  • Process customer returns and warranties effectively and efficiently, in line with company procedures
  • Manage warehouse layout to maximise operational efficiency
  • Manage and monitor stock movements, carry out the required number of stock checks annually, make sure stock systems are maintained and updated
  • Make sure all: aspects of RDC activities comply with company procedures and policies
  • necessary actions are taken in response to audit findings within agreed parameters
  • and RDC staff understand how they can influence costs and contribute to RDC profitability
  • Make sure procedures are followed and reviewed in respect of security of stock and premises (including out-of-hours alarm calls)
  • Plan, monitor and adjust overall staffing levels to maintain operational efficiency
  • Use management information to identify opportunities to reduce costs/waste and improve operational efficiency
  • Credit management and banking
  • Lead on the recruitment and selection of new members of staff
  • Oversee the induction of new members of staff
  • Manage the performance of direct line reports by agreeing expectations (standards, measures etc.) and providing on-going feedback
  • Identify staff development needs and put plans in place to meet them, including providing coaching and on-the-job training where appropriate
  • Make sure driver training is organised (accident prevention)
  • Deal with staff issues promptly (e.g. under-performance, misconduct, absence) and in line with relevant FPS policies, liaising with HR Advisor as necessary
  • Lead on disciplinary/grievance/recruitment/post-accident investigations and interviews as required
  • Submit weekly absence and overtime calculations to payroll dept
  • Respond to regional management requests in line with specified deadlines
  • Attend regional and RDC review meetings with regional management
  • Escalate all RDC operational and sales issues promptly to relevant regional manager
  • Carry out regular communication with all field sales staff, holding two-way update on customer developments and issues
  • Communicate performance and change information to branch staff on an on-going basis
  • Health and safety - make sure: all RDC equipment is recorded accurately and checked regularly
  • weekly RDC H & S inspections are carried out and remedial action taken accordingly
  • accidents and incidents are recorded in line with FPS procedure
  • random vehicle safety checks are carried out
  • delivery vehicles and warehouse equipment is maintained and serviced in line with agreed frequency
  • RDC staff, contractors and visitors comply with H & S legislation, encouraging and developing a positive approach to Health and Safety at all levels

Requirements:

  • Flexible working pattern to ensure efficient/effective trading
  • Occasional out-of-hours travel requirements
  • Occasional overnight accommodation
  • May be required to drive Non-HGV delivery vehicle on occasion
  • Job may involve lifting/carrying/handling goods on occasion – maximum weight 25 kg

Additional Information:

Job Posted:
January 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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