Assistant Property Manager

• Serve as a primary point of contact for residents by handling routine communications, sharing community updates, and responding to property-related questions in a timely manner
• Assist with day-to-day property oversight by coordinating maintenance requests, scheduling repairs, and following up to confirm work is completed effectively
• Perform regular site visits to review building conditions, common areas, and amenities, helping identify safety, cleanliness, or operational concerns
• Support vendor and contractor coordination by arranging service visits, monitoring performance, and helping maintain productive external partnerships
• Prepare and process leasing documentation, assist with renewals, and help move applications through required review steps, including background-related paperwork
• Track rent activity, support collection efforts, and maintain accurate records related to resident payments and account status
• Organize tenant files, operational reports, and property documents so that records remain complete, current, and easy to access
• Help address resident concerns and urgent property issues by coordinating timely responses and escalating more serious matters to the Property Manager when appropriate
• Contribute to a positive resident experience by supporting community engagement efforts and helping resolve disputes with care and fairness

• Prior experience in property management, leasing, resident relations, or a comparable administrative support role is preferred
• Working knowledge of residential property operations, lease processes, and maintenance coordination practices
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and follow-up items effectively
• Clear written and verbal communication skills, with the ability to interact professionally with residents, vendors, and internal teams
• Comfortable working independently on-site while also collaborating closely with broader property management staff
• Proficiency with property management platforms such as Yardi, along with familiarity with rent tracking or basic accounting tools, is preferred
• General understanding of building systems and common maintenance categories, including plumbing, electrical, and related facility issues, is a plus
• High school diploma required
• additional education in business, property management, or a related field is preferred

General understanding of building systems and common maintenance categories, including plumbing, electrical, and related facility issues, is a plus

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan