Assistant Property Manager Job at JLL (Melbourne)

Job Description

Join JLL's Property & Asset Management team as an Assistant Property Manager, supporting the delivery of exceptional customer service and day-to-day commercial operations across two premier Melbourne CBD properties: 440 Collins Street and 459 Little Collins Street. This fixed-term (6-months), part-time (3-days per week) role offers an excellent opportunity to develop your property management career whilst working closely with experienced General Manager, Engineering Manager, and Finance Manager professionals in a collaborative team environment.

Job Responsibility

Serve as the primary point of contact for tenant enquiries across both properties
Support tenant communication through building portals and email notices
Coordinate tenant events and community engagement activities
Conduct regular tenant check-ins and assist with Customer Retention Plans
Support Annual Customer Survey delivery and action plan implementation
Assist with lease administration, rent roll management, and invoicing verification
Support monthly debt management and coordinate licence agreements
Help prepare quarterly reports and budget variance analysis
Collaborate on tenant service requests and capital expenditure tracking
Process and verify supplier invoices for accuracy and authorisation
Maintain vendor records and coordinate three-way matching processes
Assist with month-end accruals and expense allocations
Support budget monitoring activities
Maintain accurate records in property management systems (MRI, Prism)
Assist with tender processes and contractor coordination
Support compliance documentation and prepare meeting materials

Requirements

2-3 years' experience in commercial, industrial, or retail property management
Victorian Agents Representative Licence (or willingness to obtain)
Strong computer skills (MS Word, Excel, Outlook) and property management system experience (MRI preferred)
Excellent written and verbal communication skills
Strong attention to detail and accuracy in financial processing
Customer service excellence mindset with exceptional interpersonal skills
Tertiary qualifications in business, property, or related discipline
Understanding of Melbourne commercial property market and lease structures
Experience with accounts payable processes
Ability to prioritise work and manage multiple tasks across multiple properties
Strong organisational abilities and proactive problem-solving approach
Collaborative team player with flexibility to adapt to changing priorities
Professional presentation and stakeholder engagement abilities