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Assistant Property Manager role in a charity organization, focusing on enhancing resident relations and ensuring smooth property management operations. Part-time position (20 hours per week) with flexible scheduling options.
Job Responsibility:
Be the primary point of contact for residents, promptly addressing inquiries, concerns, and complaints
Assist in the leasing process, from screening applicants to preparing license agreements
Support tenants during move-in and move-out, ensuring all paperwork is handled smoothly
Provide compassionate support to tenants, liaising with Adult Social Services as needed
Oversee weekly maintenance charge collections and track payments
Prepare financial reports for the General Manager
Maintain organized tenant files and financial records
Handle general office duties, including answering calls and typing reports
Serve as a point of contact for maintenance issues, ensuring timely repairs
Coordinate with vendors for services like landscaping and cleaning
Requirements:
Strong communication and interpersonal skills
Experience in property management or a similar role is a plus
A compassionate and proactive approach to resident support
Excellent organizational skills and attention to detail
Nice to have:
Experience in property management or a similar role