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As an Assistant Program Manager – Meetings & Events at JLL in the Amazon Meetings & Events/Service Delivery department, you will support the planning, coordination, and execution of corporate meetings & events. This role ensures seamless delivery of events by managing logistics, stakeholder communications and administrative tasks while serving as a point of contact for customers and internal teams to ensure clear and consistent communication. Working full-time in Tokyo, you will assist in the end-to-end planning of meetings and events including timelines logistics, and on-site execution when required while maintaining and updating event project plans, task lists, and status reports. The ideal candidate is highly organized, detail-oriented, has strong communication skills, and thrives in a fast-paced environment while managing teams and maintaining accurate documentation for all programs. You will contribute to process improvement initiatives while supporting virtual and hybrid event platforms when applicable, directly contributing to JLL's mission of delivering exceptional corporate meeting and event experiences for Amazon through superior program management, execution excellence, and comprehensive stakeholder coordination across diverse event formats.
Job Responsibility:
Assist in end-to-end planning of meetings and events including timelines logistics, and on-site execution when required for comprehensive program delivery
Maintain and update event project plans, task lists, and status reports while assisting in on-site event management including setup, registration, and troubleshooting
Support virtual and hybrid event platforms when applicable while contributing to post-event reporting and data analysis for continuous improvement
Serve as point of contact for customers and internal teams to ensure clear and consistent communication throughout event lifecycle
Maintain accurate documentation for all programs while contributing to process improvement initiatives and managing teams effectively
Maintain accurate event records, documentation, and post-event reports while demonstrating flexibility to work extended hours during peak event periods
Support both in-person and virtual event formats while demonstrating willingness to travel domestically to support event operations
Manage logistics, stakeholder communications and administrative tasks with strong multitasking and prioritization abilities in dynamic environment
Requirements:
3–5 years of experience in event coordination, meeting planning, or similar program delivery role with proven experience supporting both in-person and virtual event formats
Strong ability to multitask and prioritize responsibilities in dynamic environment with excellent verbal and written communication skills
Experience in end-to-end planning of meetings and events including timelines logistics, and on-site execution for corporate environments
Ability to serve as point of contact for customers and internal teams with skills in maintaining and updating event project plans and status reports
Experience with on-site event management including setup, registration, and troubleshooting while supporting virtual and hybrid event platforms
Flexibility to work extended hours, including evenings or weekends, during peak event periods with willingness to travel domestically for event operations
Team management experience with ability to maintain accurate documentation and contribute to process improvement initiatives
Nice to have:
Bachelor's degree in Event Management, Hospitality, Communications, or related field with corporate meeting and event program management experience
Experience working with Amazon or similar technology company meeting and event requirements with knowledge of corporate event program delivery
Background in post-event reporting and data analysis for continuous improvement in corporate meeting and event environments
Understanding of virtual and hybrid event platforms with experience managing logistics and stakeholder communications across diverse event formats
Experience with process improvement initiatives and accurate documentation maintenance for corporate meeting and event programs
Knowledge of domestic travel coordination for event operations support with team management experience in fast-paced environments