Assistant Practice Manager Job at DMC Healthcare (London)

Assistant Practice Manager

DMC Healthcare

Location:
United Kingdom , London

Category:
Office Administration

Contract Type:
Not provided

Salary:

33000.00 GBP / Year

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Job Description:

We are looking for enthusiastic and motivated APM to join our team and develop our services. The primary focus for this role is to help manage the key customer accounts and day to day operations within DMC Primary Care GP Practices. To support the Practice Manager in all aspects of operational management of the practice in order to ensure the smooth running of the Practice.

Job Responsibility:

Help manage the key customer accounts and day to day operations within DMC Primary Care GP Practices
Support the Practice Manager in all aspects of operational management of the practice
Ensure the effective and efficient management of the practice, optimising quality patient care and services
Be the practice Human Resource lead, ensuring motivation and productivity of staff
Ensure optimum and effective operations and systems in the running of the practice
Ensure the profitability of the practice, in line with contractual, NHSE and legislative guidelines
Provide guidance to the Practice Manager on any NHS developments and legislative changes
Ensure compliance with all regulatory and CQC standards
Ensure the practice achieves local and national key performance indicators and targets
Lead practice recruitment of staff
Ensure all training, development and induction of staff is undertaken
Carry out appraisal and supervision meetings
Manage staff leave requests and absence
Deal with disciplinary and grievance procedures
Keep abreast of employment law
Ensure the efficient operational running of the practice IT Systems
Lead on IT crisis prevention and develop systems to protect security of data
Ensure confidentiality of data and conformity to the Data Protection Act
Act as the principal point of contact in relation to all Data Protection matters
Responsible for effective use of Practice finances, working with the finance team
Lead on the development and preparation of practice financial management systems
Ensure policies are in place to protect the Practice against fraud
Oversee the practice achieving national and local targets
Assimilate payroll information and deal with pensions
Ensure correct monthly claims for payment and billing
Ensure effective controls of expenditure
Ensure all income-generating opportunities are explored
Provide regular budgetary and cash flow forecasting
Ensure correct payment of suppliers and expenses
Ensure appropriate control of the petty cash account
Ensure compliance of CQC requirements
Manage the process by which the Practice maintains registration under the CQC
Support the Senior Management Team through any inspection visits from the CQC
Act as the responsible Health and Safety Officer
Ensure appropriate risk assessment
Ensure all Health and safety policies are kept up to date
Ensure the premises meets all infection control requirements
Ensure that the buildings, services and facilities are well maintained
Advise the Practice Manager in making full and effective use of premises
Ensure that the practice is delivering accessible, equitable and quality patient services
Ensure that the practice has an effective patient participation group
Ensure that the practice meets all requirements for patient feedback and management of complaints
Ensure that the practice provides accessible information to patients
Ensure the practice website is kept up to date
Provide strategic management for the practice
Attend appropriate meetings on behalf of the Practice Manager
Ensure that significant event reviews are carried out
Plan, manage and review all practice policies, systems and procedures

Requirements:

To support the Practice Manager in all aspects of operational management of the practice in order to ensure the smooth running of the Practice
To be a keen learner
Passionate about clinical development
Able to communicate well at all levels

What we offer:

25 days of annual leave (plus bank holidays), increasing with service
NHS Staff Discount Scheme access
Career development and progression pathways
An inclusive and collaborative culture across clinical, tech, and admin teams

Additional Information:

Job Posted:
April 27, 2026

Expiration:
May 29, 2026

Employment Type:

Fulltime

Work Type:

On-site work

DMC Healthcare - All Job Offers

Job Link Share:

Assistant Practice Manager

DMC Healthcare

Location:
United Kingdom , London

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 27, 2026

Expiration:
May 29, 2026

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