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As the Pool & Beach Assistant Manager, you will be responsible for the day-to-day management of the resort pool/beach and recreational facilities as well as the operation of the Restaurant. This includes ensuring safety standards are met, overseeing staff, maintaining pool equipment, managing schedules, and developing engaging recreational activities. The ideal candidate will be a proactive leader with a passion for customer service and recreational management.
Job Responsibility:
Be part of the pre-opening team
Oversee the operation and maintenance of the pool, beach and recreational areas, and related facilities
Develop and implement policies and procedures to ensure safety and satisfaction
Train new team members and provide ongoing coaching
Ensure compliance with all safety regulations
Manage pool scheduling for private events, group lessons, recreational programs
Plan, organize, and lead recreational programs, events, and activities for guests and groups
Monitor and manage budgets for pool and recreation operations
Manage inventory, ordering, and control costs
Assist in overseeing daily restaurant operations, including opening and closing procedures
Supervise and support front-of-house and back-of-house staff
Support the creation and quality assurance of daily service sequences
Actively support the development of team members through training, mentorship, and leadership
Handles all resident interactions with the highest level of hospitality and professionalism
Requirements:
2+ years of proven experience as a Pool Manager, Recreation Manager, or similar role in a recreational or hospitality environment
Proven experience in a supervisory or management role within the restaurant industry
Knowledge of restaurant operations and familiarity with POS systems
Strong leadership and management skills
Knowledge of pool maintenance, water chemistry, and safety protocols
CPR, First Aid, and Lifeguard certifications required (or willingness to obtain)
Excellent communication and interpersonal skills
Strong attention to detail and problem-solving skills
Position requires continuous standing for 8 or more hours a day and requires the ability to lift up to 50lbs
Fluency in English is required
Applicants must have current work authorization in the United States
Nice to have:
Experience in a luxury resort setting or a similar high-end environment is considered an asset
Bi-lingual fluency in Spanish is preferred
What we offer:
Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives
Embracement and promotion of diversity in our workplace