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Exhibits creative baking and decorating talents by preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction. Must ensure sanitation and food standards are achieved.
Job Responsibility
Manages all day-to-day operations
Understands employee positions well enough to perform duties in employees' absence
Coordinates activities of cooks and workers engaged in food preparation
Utilizes interpersonal and communication skills to lead, influence, and encourage others
Advocates sound financial/business decision making
Demonstrates honesty/integrity
Leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Assists in the supervision of pastry preparation shift operations
Prepares food items and executes requests based on required specifications
Develops, designs, or creates new ideas and items for Pastry Kitchen
Follows proper handling and right temperature of all food products
Maintains food preparation handling and correct storage standards
Recognizes superior quality products, presentations and flavor
Ensures compliance with all applicable laws and regulations
Assists the Executive Chef with menu development associated with Pastry
Operates and maintains all department equipment and reports malfunctions
Prepares and cooks foods of all types, either on a regular basis or for special guests or functions
Checks the quality of raw and cooked food products to ensure that standards are met
Assists in determining how food should be presented and creates decorative food displays
Monitors and Provides service behaviors that are above and beyond for customer satisfaction
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis
Sets a positive example for guest relations
Responds to and handles guest problems and complaints
Interacts with guests to obtain feedback on product quality and service levels
Supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc
Provides assistance in prioritizing, organizing, and accomplishing daily pastry operations work
Supports procedures for food and beverage portion and waste controls
Purchases appropriate supplies and manages inventories according to budget
Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person
Analyzes information and evaluates results to choose the best solution and solve problems
Attends and participates in all pertinent meetings
Requirements
High school diploma or GED
3 years experience in the culinary, food and beverage, or related professional area
OR: 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
1 year experience in the culinary, food and beverage, or related professional area