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Assistant Outlets Manager

Saudi Arabia, Jeddah · Job Posted June 14, 2026
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Job Responsibility

  • Areas of responsibility include Restaurants/Bars and Room Service, if applicable
  • Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods
  • Strives to continually improve guest and employee satisfaction
  • Determines training needed to accomplish goals, then implements plan
  • Handles employee questions and concerns
  • Monitors employees to ensure performance expectations are met
  • Provides feedback to employees based on observation of service behaviors
  • Assists in supervising daily shift operations
  • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager
  • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results
  • Ensures all employees have proper supplies, equipment and uniforms
  • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels
  • Ensures compliance with all restaurant policies, standards and procedures
  • Monitors alcohol beverage service in compliance with local laws
  • Manages to achieve or exceed budgeted goals
  • Performs all duties of restaurant employees and related departments as necessary
  • Opens and closes restaurant shifts
  • Interacts with guests to obtain feedback on product quality and service levels
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
  • Encourages employees to provide excellent customer service within guidelines
  • Handles guest problems and complaints, seeking assistance from supervisor as necessary
  • Strives to improve service performance
  • Sets a positive example for guest relations
  • Assists in the review of comment cards and guest satisfaction results with employees
  • Meets and greets guests
  • Supervises on-going training initiatives
  • Uses all available on the job training tools for employees
  • Communicates performance expectations in accordance with job descriptions for each position
  • Coaches and counsels employees regarding performance on an on-going basis
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Analyzes information and evaluating results to choose the best solution and solve problems
  • Assists servers and hosts on the floor during meal periods and high demand times
  • Recognizes good quality products and presentations
  • Supervises daily shift operations in absence of Restaurant Manager

Requirements

  • High school diploma or GED
  • 4 years experience in the food and beverage, culinary, or related professional area
  • OR: 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the food and beverage, culinary, or related professional area

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