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Assistant Outlet Manager

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Fairmont Le Manoir Richelieu

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Location:
Canada , Ottawa

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

58000.00 - 62000.00 CAD / Year
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Job Description:

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Assistant Outlet Manager.

Job Responsibility:

  • Consistently offer professional, friendly and engaging service
  • Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
  • Handle guest concerns and react quickly and professionally
  • To assist in recruiting and training all Outlet Colleagues
  • Balance operational, administrative and Colleague needs
  • Attend regularly scheduled departmental meetings
  • Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
  • Have full knowledge of all Outlet menus
  • Assist in managing the departmental budget
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

Requirements:

  • Previous Food and Beverage leadership experience required
  • Previous point of sale system experience required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Excellent communication and organizational skills
  • Excellent written/spoken English is required and good written/spoken French would be considered am asset
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work/scheduled for all operational hours including holidays
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Nice to have:

  • University/College degree in a related discipline
  • Good written/spoken French
What we offer:
  • Wonderful company culture - our colleagues are at the heart of all that we do
  • Food & Beverage discount of 50% in our restaurants
  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Comprehensive extended health benefits package

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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