Assistant Outlet Manager – Lobby Lounge Job at Fairmont Grand Del Mar (Vancouver)

Assistant Outlet Manager – Lobby Lounge

Fairmont Grand Del Mar

Location:
Canada , Vancouver

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

70000.00 CAD / Year

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Job Description:

Assistant Outlet Manager, The Lobby Lounge, you play a key leadership role in supporting the day-to-day operations of this vibrant and celebrated venue. Working closely with the Lounge Manager and leadership team, you help ensure seamless execution, exceptional service standards, and an elevated guest experience. This role is ideal for a service-driven professional who thrives in a fast-paced luxury environment and is passionate about mentoring teams and making special happen.

Job Responsibility:

Deliver exceptional, personalized service aligned with luxury and MICHELIN Guide–recommended standards
Support the Lounge Manager in overseeing daily operations of The Lobby Lounge & RawBar, including service flow, staffing, and guest experience
Lead the floor during service, ensuring Forbes-level standards, consistency, and attention to detail
Actively engage with guests, handling feedback, resolving concerns, and creating personalized experiences
Coach, mentor, and support the Lounge team, fostering a positive, inclusive, and high-performance culture
Assist with scheduling, labor management, and cost controls to support business goals
Ensure all colleagues are knowledgeable in menus, cocktails, wine, and service standards
Uphold health, safety, liquor licensing, and company policies at all times
Support training initiatives, onboarding, and ongoing development of team members
Assist with inventory management, ordering, and maintaining operational standards
Contribute ideas to enhance guest experience, service innovation, and lounge programming

Requirements:

Previous leadership or supervisory experience in a high-volume lounge, bar, or luxury food & beverage environment
Strong passion for hospitality, service excellence, and guest engagement
Confident floor leadership skills with the ability to motivate and inspire teams
Excellent communication, interpersonal, and problem-solving skills
Ability to remain calm and decisive in a fast-paced, high-energy environment
Solid understanding of beverage, cocktails, and lounge service (wine knowledge an asset)
Strong organizational and time-management skills
Flexibility to work evenings, weekends, and holidays
Serving It Right certification required
Experience in a luxury hotel or Forbes-rated environment considered an asset

Nice to have:

Experience in a luxury hotel or Forbes-rated environment considered an asset
Wine knowledge an asset

What we offer:

Complimentary work meals through our Colleague Dining Program
Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
TransLink monthly pass reimbursement program
Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
Opportunities to participate in sustainability, charity, and community engagement initiatives
Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties

Additional Information:

Job Posted:
February 19, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Fairmont Grand Del Mar - All Job Offers

Job Link Share:

Assistant Outlet Manager – Lobby Lounge

Fairmont Grand Del Mar

Location:
Canada , Vancouver

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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Job Description:

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Job Posted:February 19, 2026

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