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14forty Logo 14forty · Hospitality and Tourism

Assistant Operations Manager - Live Events

United Kingdom, Glasgow Employment contract 32500.00 GBP / Year · Job Posted February 18, 2026
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Job Description

As part of the Live Events Operations team, you’ll lead the delivery of all food and drink service across the venue during high-profile live events. From arena shows to large-scale productions, you’ll manage teams across retail, hospitality, and premium areas — ensuring seamless planning, exceptional presentation, and service excellence every time. You’ll play a key role in delivering a best-in-class operation that evolves with the fast-paced, high-energy nature of live events.

Job Responsibility

  • Build strong working relationships with the venue and event stakeholders
  • Plan and deliver outstanding food and drink experiences for live audiences
  • Lead, motivate, and support large event teams in a fast-moving environment
  • Ensure all catering areas are fully prepared ahead of doors opening
  • Maintain the highest standards of quality, safety, and hygiene
  • Adapt quickly to last-minute changes typical of live productions
  • Manage stock ordering, delivery schedules, and minimise wastage
  • Drive revenue while maintaining control of costs and operational standards
  • Proactively resolve operational challenges and manage customer feedback
  • Maximise spend per head through strong planning and on-the-ground leadership
  • Manage labour scheduling and control spend in line with forecasts
  • Monitor performance and operating costs to meet financial targets
  • Ensure compliance with company profit protection and security procedures
  • Support recruitment, training, and performance management of event teams
  • Build strong team morale and clear communication across all levels
  • Deliver training to drive upselling, service standards, and operational excellence
  • Promote equality, diversity, and inclusion in all areas of the operation

Requirements

  • Experience in a high-volume, multi-purpose live events venue
  • Strong background in hospitality, retail, or premium event operations
  • Experience leading large teams in fast-paced environments
  • Excellent communication and stakeholder management skills
  • Strong IT and administrative capability
  • Thorough understanding of Health & Safety and Food Safety compliance
  • Flexible and adaptable approach to live event demands

Nice to have

  • Hospitality or management qualification (NVQ Level 3 or equivalent)
  • Experience working collaboratively with venue clients and delivering contractual requirements

What we offer

  • healthcare
  • wellbeing support
  • 23 days' annual leave plus bank holidays
  • life assurance
  • meals on duty
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