Assistant Operations Manager - Live Bingo Job at 360 Resourcing Solutions (Nottingham)

Assistant Manager

We have an exciting opportunity for an Assistant Manager to join us here at Buzz...

Location

United Kingdom , Basildon

Salary:

33000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment
Evidence of bringing business awareness to decision making and understands the commercial drivers of the business
Evidence of setting an example for customer service and interaction 'on the floor'
A relentless focus upon customer service standards with strong attention to detail
Self-aware and welcomes constructive feedback
Committed to your own and other's development
Evidence of leading, and coaching a team to deliver exceptional customer service
Applicants must be 18+

Job Responsibility

Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey
Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager
Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures
Seek opportunities to recognise and appreciate those that go the extra mile
Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session
Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand
Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions
Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day
Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery
Deliver an exceptional food and beverage offering, where the quality and service is outstanding

What we offer

Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
Buzz Brights Apprenticeships
Buzz Brilliance Awards – Employee Recognition Scheme
Access to Trained Mental Health Advocates for advice on your mental wellbeing
5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
Staff discount 50% off bingo tickets, food & soft drinks

Fulltime

Assistant Manager

We have an exciting opportunity for an Assistant Manager to join us here at Buzz...

Location

United Kingdom , Basildon

Salary:

33000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment
Evidence of bringing business awareness to decision making and understands the commercial drivers of the business
Evidence of setting an example for customer service and interaction 'on the floor'
A relentless focus upon customer service standards with strong attention to detail
Self-aware and welcomes constructive feedback
Committed to your own and other's development
Evidence of leading, and coaching a team to deliver exceptional customer service

Job Responsibility

Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey
Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager
Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures
Seek opportunities to recognise and appreciate those that go the extra mile
Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session
Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand
Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions
Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day
Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery
Deliver an exceptional food and beverage offering, where the quality and service is outstanding

What we offer

Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
Buzz Brights Apprenticeships
Buzz Brilliance Awards – Employee Recognition Scheme
Access to Trained Mental Health Advocates for advice on your mental wellbeing
5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week's holiday (if eligible)
Staff discount 50% off bingo tickets, food & soft drinks

Fulltime

Deputy General Manager

We have an exciting opportunity for a Deputy General Manager to join us here at ...

Location

United Kingdom , Swindon

Salary:

33000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment
Evidence of bringing business awareness to decision making and understands the commercial drivers of the business
A relentless focus upon customer service standards with strong attention to detail
Self-aware and welcomes constructive feedback
Committed to your own and other's development
Evidence of being able to manage and drive new initiatives
You are driven by a need to deliver tangible results

Job Responsibility

Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey
Deputise for the General Manager in all operational aspects of the Club
Seek opportunities to recognise and appreciate those that go the extra mile
Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day
Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team
Critically evaluate the feedback received from all Customers and respond to this
Have a highly visible presence in all areas of the club at peak trading times
Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels
online, in club and live

What we offer

Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
Buzz Brights Apprenticeships
Buzz Brilliance Awards – Employee Recognition Scheme
Buzz Learning, our digital learning platform with access to 100s of online courses
Access to Trained Mental Health Advocates for advice on your mental wellbeing
5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
Staff discount 50% off bingo tickets, food & soft drinks
Life Assurance

Fulltime

Deputy General Manager

We have an exciting opportunity for a Deputy General Manager to join us here at ...

Location

United Kingdom , Falkirk

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment
Evidence of bringing business awareness to decision making and understands the commercial drivers of the business
Evidence of setting an example for customer service and interaction 'on the floor'
A relentless focus upon customer service standards with strong attention to detail
Self-aware and welcomes constructive feedback
Committed to your own and other's development
Evidence of being able to manage and drive new initiatives
You are driven by a need to deliver tangible results
Applicants must be 18+

Job Responsibility

Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey
Assist the General Manager to implement the brand strategy flawlessly at a local level
Deputise for the General Manager in all operational aspects of the Club
Seek opportunities to recognise and appreciate those that go the extra mile
Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager
Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day
Provide input to the club's local strategic plan on a trimester basis
Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team
Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session
Critically evaluate the feedback received from all Customers and respond to this

What we offer

Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
Buzz Brights Apprenticeships
Buzz Brilliance Awards – Employee Recognition Scheme
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house training – IOSH, First Aid, Fire Safety, Gamcare and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week's holiday (if eligible)
Staff discount 50% off bingo tickets, food & soft drinks

Fulltime

Deputy General Manager

We have an exciting opportunity for a Deputy General Manager to join us here at ...

Location

United Kingdom , Ipswich

Salary:

33000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment
Mobility to travel and work in other sites as required
Evidence of bringing business awareness to decision making and understands the commercial drivers of the business
Evidence of setting an example for customer service and interaction 'on the floor'
Self-aware and welcomes constructive feedback
Evidence of being able to manage and drive new initiatives
You are driven by a need to deliver tangible results

Job Responsibility

Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey
Deputise for the General Manager in all operational aspects of the Club
Evaluate actions to maintain and improve KPI performance
Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day
Provide input to the club's local strategic plan
Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team
Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session
Critically evaluate the feedback received from all Customers and respond to this
Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture
Have a highly visible presence in all areas of the club at peak trading times

What we offer

Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
Buzz Brights Apprenticeships
Buzz Brilliance Awards – Employee Recognition Scheme
Buzz Learning, our digital learning platform with access to 100s of online courses
Access to Trained Mental Health Advocates for advice on your mental wellbeing
5 weeks Annual Leave plus Public Holidays
Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week's holiday
Staff discount 50% off bingo tickets, food & soft drink

Fulltime

Accountant

We are seeking a detail-oriented Accountant to support daily accounting operatio...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or related field
2+ years of accounting experience
Knowledge of general accounting principles and financial reporting
Experience with general ledger, reconciliations, and close processes
Proficiency in Microsoft Excel and accounting software or ERP systems
Strong attention to detail, organization, and problem-solving skills
Ability to work independently and collaboratively in a team environment
Strong written and verbal communication skills

Job Responsibility

Prepare and record journal entries, accruals, and adjustments
Maintain and reconcile general ledger accounts
Perform monthly bank and account reconciliations
Assist with month-end, quarter-end, and year-end close
Prepare financial statements, reports, and supporting schedules
Analyze account activity and investigate discrepancies
Support accounts payable, accounts receivable, and payroll processes as needed
Help ensure compliance with company policies, internal controls, and accounting standards
Assist with audits by preparing documentation and responding to requests
Contribute to budgeting, forecasting, and variance analysis

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Fulltime

Critical Environment Technician Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

United States , Mount Pleasant

Salary:

75400.00 - 167900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
High School Diploma, GED, or equivalent AND 6+ years mission critical services experience OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience OR equivalent experience
1+ year(s) people management experience
1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field

Job Responsibility

People Management: Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture
Embody our values
Practice our leadership principles. Coach - Define team objectives and outcomes
Enable success across boundaries
Help the team adapt and learn. Care - Attract and retain great people
Know each individual’s capabilities and aspirations
Invest in the growth of others
Equipment and Systems Operations: Serve as an operations specialist one or more major area of operations (e.g., electrical, mechanical, controls, generators, and work on advanced tasks independently. Oversee and coach team with the inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions to develop and analyze trends. Monitor performance of maintenance and operations utilizing telemetry, control systems, and other platforms and is able to identify all alarms. Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work and generate reporting to identify outstanding and ongoing work orders. Safely and quickly respond to and lead an onsite incident response team for all abnormal conditions that impact operations and coordinate with other critical facilities professionals to perform corrective repairs. Enhances, develops new, or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to incidents. Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition
Equipment and Systems Maintenance: Guide, oversee, and perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more disciplines and one or more types of equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate. Serve as a subject matter expert for one type of equipment and oversee everyday tasks and troubleshooting within their area of expertise. Have a hands-on understanding of how equipment works within disciplines they have been trained and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s). Provide and/or assign team to provide necessary escort to third-party contractors, sub contractors, vendors, and service providers on site for all severity leveled procedures. Coordinate and schedule supplier/vendor on-site activities and recognizes circumstances when to stop supplier work to address potential and/or identified concerns. Take part in getting third-party work underway (e.g., making sure systems are properly energized/deenergized), ensuring the work is started and completed in a safe manner in accordance with standard practices, procedures, federal/local legislation, and municipal codes. Advises junior colleagues on inspection and supervision issues. Provides consultation to lower-level colleagues in troubleshooting systems and problems
Critical Environment Culture: Understands, follows, ensures, and coaches team on safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements. Proactively ensures safety and security requirements are followed and met for the work of themselves and others. Maintain safe working conditions and escalate immediately when unsafe working conditions are observed. Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EH&S) objectives. Participates in required meetings, trainings, and necessary handoffs

What we offer

Benefits and other compensation (details at https://careers.microsoft.com/us/en/us-corporate-pay)

Fulltime

Psychologist/Psychological Assessment and Evaluation

Join a clinician-centered multidisciplinary team of counselors, social workers, ...

Location

United States , Georgetown

Salary:

Not provided

Ellie Mental Health

Expiration Date

Until further notice

Requirements

Clinical licensure is required (PhD or PsyD)
Experience with completing diagnostic evaluations, scoring and interpreting results, writing reports that clients can understand, and providing feedback to clients
Comfort and familiarity working with a diverse client base from an affirming perspective
Candidates must be able to work in Maryland with a Maryland license, or be license-eligible
Opportunity to provide supervision to psychology associates and trainees for qualified candidates with a demonstrated history of success with Ellie

Job Responsibility

Completing diagnostic evaluations
Scoring and interpreting results
Writing reports that clients can understand
Providing feedback to clients
Providing supervision to psychology associates and trainees for qualified candidates

What we offer

Competitive salary
Flexible schedule
Opportunity for advancement
Health insurance
PTO
Weekly case consultation groups
Free CEUs
Monthly team activities focused on clinician well-being
We will cover all testing costs and expenses as well as administrative tasks like marketing, scheduling, and billing
Cash pay service: clients pay upfront, and you’ll earn 50% of what we collect

Fulltime

Select Country

Assistant Operations Manager - Live Bingo

Job Description

Job Responsibility

Requirements

What we offer

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