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The Assistant Nurse Manager is a Registered Professional Nurse with broad knowledge and skills who acts as clinical leader in the daily functioning of the unit and oversight of quality patient care delivery, in conjunction with, or in the absence of, the Clinical Nurse Manager.
Job Responsibility:
Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing
Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors
Ensures the integration of PHR into clinical activities
Validates staff members round hourly on all patients
Assesses staff competency in PHR and provides feedback
Conducts rounding of all patients on a daily basis (Monday-Friday)
Communicates quantitative and qualitative information regarding the patient experience and staff engagement
Collaborates with the physician dyad and escalates concerns
Follows up on all patient concerns and provides service recovery
Demonstrates caring, respect, compassion, empathy and active listening
Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC)
Huddles with staff at the start of each shift, identifying high-risk patients
Communicates to nursing leadership concerns or issues
Initiates service recovery for patients and family members
Interprets and communicates patient experience scores and benchmarks
Considers the patients values, preferences, expressed needs and knowledge
Empowers staff to use evidence-based practices
Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment
Identifies and investigates issues or variances in practice/operations
Fosters a fair and open culture that encourages error and near-miss occurrence reporting
Leads interdisciplinary quality improvement teams
Reviews unit progress, changes and compliance with quality and safety metrics
Responds to escalations of potential safety hazards
Monitors institutional information technology infrastructure and corrects gaps
Leads staff participation in quality and safety initiatives
Demonstrates accountability for all unit quality and safety practices
Supports implementation of the mission, vision, goals and objectives
Provides administrative and clinical oversight
Works collaboratively with physician dyads and the healthcare team
Maintains a nursing unit in compliance with all regulatory agency mandates
Oversees 24-hour patient care delivery, throughput, staffing and processes
Prepares, implements and monitors unit budgets
Maintains control of established positions and manages recruitment and retention
Maintains patient/employee confidentiality
Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff
Monitors availability and maintenance of nursing equipment and supplies
Conducts regular staff meetings
Encourages, recognizes and rewards staff participation
Facilitates organizational change initiatives
Leads a shared decision-making model
Interprets and implements collective bargaining agreements
Responds to protest of assignment
Performs as a clinical leader who actively creates and supports nursing practice
Organizes the environment of care
Projects and cultivates a professional image
Incorporates ethical principles into decision making
Fosters a spirit of scholarship, inquiry, life-long learning and innovation
Acquires and disseminates knowledge and skills
Leads shared decision making through unit/service practice councils
Serves as a professional role model and preceptor
Integrates the values of research and evidence-based practice
Contributes to the profession of nursing through leadership
Requirements:
Bachelor of Science with a major in nursing required