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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Assistant Night Manager

Australia, Brisbane Employment contract · Job Posted November 21, 2025
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Job Description

The Assistant Night Manager at W Brisbane oversees the hotel's operations during nighttime hours, ensuring guest satisfaction and smooth running of services. They are responsible for handling late check-ins and check-outs, managing staff, and addressing any issues or emergencies that arise during the night.

Job Responsibility

  • Oversee the Front Office operation to maintain high standards
  • Complete Night Audit duties
  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  • Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Represent Senior leaders in their absence, taking full responsibility of the hotel
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Conduct Health and Safety Checks and Night Walks
  • Have full awareness of all hotel areas

Requirements

  • Oversee the Front Office operation to maintain high standards
  • Complete Night Audit duties
  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  • Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Represent Senior leaders in their absence, taking full responsibility of the hotel
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Conduct Health and Safety Checks and Night Walks
  • Have full awareness of all hotel areas

What we offer

  • The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
  • ‘Great places to work’ certified
  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
  • Discounts on food & beverage across all our hotels
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program
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