Assistant Night Manager Job at Marriott Bonvoy (Sydney)

Assistant Night Manager

Apex Hotels are looking for an Assistant Night Manager to join the Front Office ...

Location

United Kingdom , Edinburgh

Salary:

13.90 GBP / Hour

Apex Hotels Ltd

Expiration Date

July 09, 2026

Requirements

Can deliver excellent standards
Uses initiative
Is self-aware and able to evaluate their own work
Has a customer service attitude
Has the ability to multi-task and provides excellent attention to detail
Holds a genuine desire to provide a Warmer Welcome to our guests
Previous experience of working within a Front Office/Nights environment at a Supervisory level is essential.

Job Responsibility

Be present in lobby and reception during peak times and support your team
Lead reception team to deliver exceptional arrival and departure experience, complete regular quality checks
Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues
Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly
Ensure compliance with all Apex financial, privacy, data security and H&S procedures
Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action
Ensure all procedures are followed and all night jobs are complete
Producing any nightly reports.

What we offer

29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform Treat Yourself Here

Fulltime

Assistant Night Manager

As the Assistant Night Manager, you will be an essential part of our night opera...

Location

United Kingdom , Liverpool

Salary:

29636.38 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a supervisory or management role within the catering & hospitality sector, preferably in a hotel environment
Strong leadership skills with the ability to motivate and manage a night team
Excellent communication and interpersonal skills with a friendly and approachable manner
Ability to work independently and make sound decisions under pressure
Good organisational skills and attention to detail
Proficiency in hotel management software and MS Office applications
Flexible approach to working hours, including nights, weekends, and public holidays
Knowledge of health and safety regulations related to hospitality

Job Responsibility

Assist the Night Manager in overseeing all night-time hotel operations, ensuring high standards of guest service and safety
Manage guest check-ins and check-outs during night hours, providing a warm and efficient welcome
Respond promptly and effectively to guest enquiries, requests, and complaints, resolving issues to ensure guest satisfaction
Supervise and support night staff, including housekeeping and security personnel, ensuring adherence to hotel policies and procedures
Conduct regular inspections of public areas, guest rooms, and back-of-house to maintain cleanliness, safety, and security standards
Handle emergency situations calmly and efficiently, liaising with relevant authorities if required
Maintain accurate records and reports related to night operations, incidents, and maintenance issues
Collaborate with day management teams to ensure seamless handover and continuity of service

What we offer

Permanent full-time position offering job stability
Opportunities for professional development and career progression within Lighthouse Hotel Management
Supportive and friendly working environment in a vibrant, central Liverpool location
Employee discounts on food, beverages, and accommodation across our hotel group
Access to training programmes focused on hospitality excellence and leadership

Fulltime

Assistant Night Manager

Ensure the safety and security of the property and the smooth and efficient runn...

Location

Australia , Sydney

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

Previous experience in Front Office or Night Audit operations within a hotel environment
Proven ability to lead and support teams across multiple departments
Strong knowledge of hotel procedures, including cash handling, security, and guest confidentiality
Proficiency in property management systems (e.g., Opera or similar) and front/back office equipment
Excellent communication, interpersonal, and customer service skills
Confident in handling guest complaints and resolving issues with professionalism and empathy
Demonstrated ability to train, coach, and develop team members
Sound organisational and time management skills with the ability to work autonomously overnight
Strong problem-solving, decision-making, and conflict-resolution capabilities
Commitment to maintaining a safe and secure environment for guests and team members

Job Responsibility

Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation
Provide supervision and support to the Front Office team and other departments when required
Ensure department policies and procedures are understood by all employees and observed in tasks performed
Ensure effective communication of new and updated information regarding policies, rates and general hotel information
Ensure strict procedures are followed for all cash/credit, cheque transactions, accounting and banking procedures, issue of keys and guest confidentiality
Be proficient in the use of all front and back office equipment
Report any computer system errors to the IT Manager or other such manager for immediate rectification
Implement training programs for all employees, conduct induction and skills training
Be aware of room availability and sensitively manage overbooking situations where relocations are required
Make every effort to fill the hotel to 100% occupancy at the highest possible rate

What we offer

Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
Career development opportunities within a globally recognised luxury hospitality brand
Ongoing learning and development, working alongside industry leaders
Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
A complimentary hotel stay package to celebrate your work anniversary
Free 24/7 access to our Employee Assistance Program for confidential wellbeing support

Fulltime

Assistant Night Manager

Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, ...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Eligible to live and work in the UK
Documented evidence of eligibility

Job Responsibility

Ensure the training of new hosts in all tasks involving administrative tasks
Assure perfect hosts' image and behaviour
Oversee the implementation and adherence to hotel policies and procedures
Supervise the front desk team to ensure optimal performance and productivity
Assist Guest Experience Manager & Night Manager on creating/updating shift check list (Night)
Assist Guest Experience Manager & Night Manager on conducting performance reviews and provide feedback and development plans for front office staff
Oversee the department in the absence of the Night Manager
To have a full understanding of all systems and programmes
Maintain confidentiality of all guests and hotel information

What we offer

A competitive salary
28 days paid holiday
Discounted hotel room rates across our hotels, for you and friends and family
Fantastic Training and Development opportunities
Free Meals on shift
Pension cover
Unrivalled Career Progression prospects

Fulltime

Assistant Night Manager

The Assistant Night Manager at W Brisbane oversees the hotel's operations during...

Location

Australia , Brisbane

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Oversee the Front Office operation to maintain high standards
Complete Night Audit duties
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Represent Senior leaders in their absence, taking full responsibility of the hotel
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Conduct Health and Safety Checks and Night Walks
Have full awareness of all hotel areas

Job Responsibility

Oversee the Front Office operation to maintain high standards
Complete Night Audit duties
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Represent Senior leaders in their absence, taking full responsibility of the hotel
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Conduct Health and Safety Checks and Night Walks
Have full awareness of all hotel areas

What we offer

The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
‘Great places to work’ certified
Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program

Fulltime

Assistant Night Manager

Assistant Night Manager position at Courtyard by Marriott Phuket Chalong Bay Res...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins
Verify guest identity and form of payment
Set up accurate accounts for each guest
Enter Marriott Rewards information
Ensure rates match market codes
Secure payment prior to issuing room key
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests

Fulltime

Assistant Night Manager

Four Seasons Hotel Istanbul at the Bosphorus is looking for a passionate and dyn...

Location

Türkiye , Istanbul

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in Front Office or Rooms Division, including supervisory experience, preferably in a luxury hotel environment
Strong leadership, mentoring, and organizational skills with the ability to motivate and inspire a diverse team
Excellent written and verbal English communication skills
Proficiency in Opera PMS and strong computer literacy
Proven ability to handle multiple priorities with grace and calm under pressure
Exceptional guest service mindset and problem-solving abilities
Strong attention to detail and commitment to maintaining the highest operational standards
Positive attitude, professional appearance, and the ability to represent the Four Seasons culture at all times
Flexibility to work overnight hours, weekends, and holidays as required

Job Responsibility

Supervise all hotel operations during the overnight shift, ensuring consistent adherence to Four Seasons service standards across all departments
Act as the senior management representative during the night, making key decisions related to guest satisfaction, safety, and security in the absence of senior leaders
Prepare and review the Daily Revenue Report, ensuring the night audit process is completed accurately and on time
Coordinate closely with Front Office, Housekeeping, Concierge, Bell/Valet, and Room Service teams to guarantee seamless communication and service delivery
Conduct regular inspections of public areas and back-of-house spaces to ensure cleanliness, order, and maintenance
Resolve guest concerns or complaints with empathy, professionalism, and follow-through, ensuring glitches are logged, addressed, and prevented from recurring
Supervise, train, and motivate overnight staff, providing constructive feedback, coaching, and recognition to foster a high-performance culture
Maintain strong interdepartmental communication through accurate handovers and detailed reports for the next day’s operations
Monitor labor costs and scheduling to maintain service quality while optimizing departmental efficiency
Promote a safe working environment by adhering to all emergency and safety procedures (fire, medical, security incidents, etc.)

What we offer

Private Health Insurance
Excellent Learning and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Business Attire
Complimentary Employee Meals
Discounted Indoor Parking Privileges

Fulltime

Assistant Night Manager

We are seeking a detail-oriented and customer-focused Assistant Night Manager to...

Location

United Arab Emirates , Ras Al-Khaimah

Salary:

Not provided

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

Proven experience in Night Audit or Front Office roles within the hospitality industry
Strong leadership and problem-solving skills
Excellent communication and interpersonal abilities
High attention to detail and organizational skills
Proficiency in Opera Cloud or similar property management systems
Valid CPR certification
RSA (Responsible Service of Alcohol) competency card
Ability to work night shifts, including weekends and holidays
Adaptability to handle various tasks and workloads
Knowledge of hotel operations and procedures

Job Responsibility

Oversee the night audit and reporting process, ensuring accuracy and efficiency
Respond promptly and professionally to guest requests and incidents
Manage and support the Night Audit team, providing guidance and direction as needed
Ensure the safety, security, and comfort of both guests and team members throughout the night
Prepare and review daily, weekly, and monthly reports reflecting the hotel's trading results
Handle guest complaints effectively and professionally
Maintain responsibility for the overall auditing and administration functions during night operations
Manage the Guest Relations function, including handling any disruptive guests with discretion
Oversee all departments in the absence of their respective managers during night operations
Ensure the hotel operates efficiently and in accordance with company policies and procedures

What we offer

Diversity & Inclusion
Commitment to meaningful employment, a warm and welcoming culture, excellent working conditions
Promotion of the development of all people, including those with disabilities
Consideration of specific needs

Fulltime

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