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Assistant, Merchandise Admin

complex.com Logo

Complex NTWRK

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Location:
United States, Los Angeles

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

67000.00 - 77000.00 USD / Year

Job Description:

Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts + more. TITOL™ is seeking a highly organized and detail-oriented Administrative Assistant to support our Merchandise and Finance teams. This role will focus primarily on tracking and managing invoices for all of our POs, shipments, etc, while also overseeing the creation and management of project codes within our internal systems. The ideal candidate is hyper organized, can multi-task and can operate in a fast paced environment.

Job Responsibility:

  • Upload all inbound invoices from vendors, partners, and suppliers in our internal system
  • Monitor any communication related to POs and invoices tied to all projects and ensure accurate record-keeping
  • Liaise with vendors and suppliers regarding invoice discrepancies and payment timelines
  • Work cross-functionally with the Finance and Production teams to ensure all financial data aligns
  • Create and manage internal project codes for all production initiatives
  • Maintain up-to-date records of project status across all active projects
  • Support the Production team in tracking deliverables and progress linked to each project code
  • Provide updates and reporting on the status of projects in relation to respective invoices/billing
  • Coordinate daily local courier pick-ups/drop-offs and manage inbound and outbound shipments
  • Oversee the intake, organization, and distribution of samples for internal use and external delivery
  • Maintain cleanliness and order in sample storage areas
  • Ensure the office environment is organized

Requirements:

  • 2+ years of administrative or operations experience, preferably in an apparel production, logistics, or finance-related role
  • Strong organizational and time-management skills with attention to detail
  • Proficient in AirTable, Microsoft Office Suite and/or Google Workspace
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Experience working cross-functionally with multiple teams
  • A proactive, solution-oriented mindset

Nice to have:

experience with internal project management or finance tools is a plus

What we offer:
  • Best in class health, dental, and vision insurance
  • Healthcare FSA
  • Dependent Care FSA
  • Commuter Benefits FSA
  • Short-term/long-term disability and life insurance
  • Paid Parental leave
  • 401k with 4% match
  • Pet Insurance
  • Legal and Identity Theft Plans
  • Vacation time and sick days

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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