Assistant Meetings and Events Manager Job at 360 Resourcing Solutions (Killarney)

Assistant Meetings and Events Manager

360 Resourcing Solutions

Location:
Ireland , Killarney

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Muckross Park Hotel & Spa are currently looking for an enthusiastic and experienced Assistant Meetings & Events Manager to join our award winning team. You will play a key role in ensuring the smooth operation of our M&E department, delivering exceptional service to our guests, and supporting the C&B Manager in achieving departmental goals.

Job Responsibility:

Assist the C&B Manager in all aspects of departmental operations, including scheduling, staffing, inventory control, and maintaining a clean and hygienic environment
Ensure team members are knowledgeable about the beverage menu, daily specials, and provide excellent customer service following all company standards and procedures
Oversee bar setup before opening and close down procedures after service
Maintain accurate stock levels, handle ordering, and ensure all drinks are prepared according to recipes
Manage cash drawers, reconcile takings, and adhere to all cash handling procedures
Motivate, train, and develop the bar team, fostering a positive and productive work environment
Address guest concerns and complaints promptly and professionally, ensuring their satisfaction
Monitor and oversee the weekly running of the M&E department for the Hotel and support C&B Manager
Conduct weekly inspections of M&E to ensure all areas are kept in the best condition, and recommends preventive maintenance to the C&B Manager
Support C&B Manager in reviewing the M&E service and quality on a regular basis and develop and implement strategies to improve results
Support C&B Manager in Daily Weekly management of events & co-ordination of weekly function sheets
Administration assistance and reporting for the C&B Manager
To liaise with operations supervisors and managers to ensure all meetings, events and functions are set up and run, in accordance with agreed standards and as requested by the client
To ensure communication within the Hotel is professional, positive, up to date and consistent at all times
To ensure all Function sheets are completely accurate and up to date at all times and are communicated regularly to the hotel
To ensure the pre-function briefings for the teams are carried out
To ensure all events and reservations, bills and refunds are dealt with according to the hotel standard
To minimise operating costs to achieve budgeted targets while not compromising hotel standards
To maximise guest satisfaction and increase sales by achieving high levels of guest recognition and follow up
To research and develop new products and services
To ensure all enquiries and requests are dealt with efficiently and promptly, support C&B Manager
To ensure guests' requirements are carried out efficiently
To ensure that every effort is made within the department to promote the hotels within the iNua Collection
To have a good knowledge of the complete day’s business and an overview of the business in the coming weeks and months
To have a full knowledge of all functions, rooms and event rates and what they entail
To work in a clean, neat and tidy manner, paying attention to details
Deal with guest complaints in a friendly and efficient manner ensuring guest satisfaction and follow up at all times
Prioritise workload to meet goals and objectives within acceptable time frames
To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments
To ensure that the company and departmental core values and missions are adhered to at all times
Acquire a full knowledge of all Hotel policies and procedures
Manage and conduct work activities in such a way as to ensure safety, health and welfare at work of all colleagues and guests
To ensure all accident and incidents are reported to the relevant people and to assist in providing all relevant backup
To ensure we support and respect each other as colleagues whether in a support role or frontline with our guests
To ensure the team environment is a happy & motivated one to assist delivery of friendly, excellent service to our guests
To ensure all guest queries are handled promptly and efficiently
To anticipate guest needs in order to enhance quality service and in turn enhance guest experience

Requirements:

Minimum 2 years of experience in a supervisory role within a bar or hospitality environment
Excellent customer service skills with the ability to build rapport and handle guest requests efficiently
Proven ability to manage team effectively, including scheduling, training, and performance reviews
Strong organisational skills with a keen eye for detail and accuracy
Excellent communication and interpersonal skills
Ability to work independently and as part of a team in a fast-paced environment

What we offer:

Career development and training opportunities within a growing hospitality company
Competitive salary
Pension and Health Insurance contributions
Paid Maternity, Adoptive and Paternity Leave - we recognise the importance of family and provide paid leave for new parents
Team members discounts on hotel stays, dining, and amenities
iNua discounts
Quality Employer 2026
Great Places to work 2026
Employer Excellence Outstanding Employer 2026

Additional Information:

Job Posted:
February 21, 2026

360 Resourcing Solutions - All Job Offers

Job Link Share:

Assistant Meetings and Events Manager

360 Resourcing Solutions

Location:
Ireland , Killarney

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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