Assistant Manager Job at Caledonian Leisure (Blackpool)

Assistant Manager

Caledonian Leisure

Location:
United Kingdom , Blackpool

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Caledonian is looking for an ambitious and driven Assistant Manager to join the leadership team at our hotel. This is an exciting opportunity for a hospitality professional ready to take the next step in their management career within a respected and growing hotel collection. As Assistant Manager, you will support the day-to-day management of the hotel, helping to deliver outstanding guest experiences while leading, motivating and developing the team. You will act as a key point of contact for guests and colleagues, ensuring smooth operations across all departments.

Job Responsibility:

Supporting the management of the hotel operation to ensure exceptional guest service across all departments
Leading, coaching and motivating the hotel team to deliver consistently high standards
Taking ownership of guest feedback and ensuring prompt and effective resolution of customer complaints
Carrying out Duty Management shifts and acting as a senior presence on site
Ensuring full awareness of, and compliance with, Health & Safety policies and procedures
Proactively encouraging personal development and supporting the growth of others
Ensuring 100% compliance with all mandatory training requirements
Creating a positive, productive and engaged team culture that promotes teamwork and employee satisfaction

Requirements:

Previous experience in a supervisory or management role within the hotel industry, ideally with front office or operational exposure
Strong organisational and time management skills, with the ability to manage multiple priorities
Excellent customer service skills and a genuine focus on guest satisfaction
A positive, can-do attitude and the ability to remain calm in a fast-paced environment
Strong communication skills and a collaborative approach with colleagues and guests
A hands-on leadership style and the ability to work effectively as part of a management team
Flexibility to work a varied shift pattern, including weekends and holidays

What we offer:

30 days annual leave, including bank holidays
A paid day off to celebrate your birthday
Significant employee discounts on Caledonian and partner holiday products, including entertainment breaks
Company pension scheme
Possible live-in accommodation (hotel specific)
Free staff parking (hotel specific)
Ongoing training, leadership development and genuine career progression opportunities within the Caledonian Hotel Collection

Additional Information:

Job Posted:
April 24, 2026

Expiration:
May 12, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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