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The Assistant Manager's main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team. The role is for the upcoming new store opening in Watford's Harlequin Shopping Centre in April 2026.
Job Responsibility:
Ensuring consistent product training and knowledge to provide unbiased customer advice
Exceeding sales targets and the company acquisition target for N.dulge
Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning
Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
Confidently analysing all available business reports to review weekly, monthly and yearly
Assisting the Store Manager by supporting recruitment and retaining diverse teams that supports our ‘customer first’ experience
Creating an inclusive, welcoming, and approachable environment for employees to thrive in
Confidently delivering feedback and managing performance in line with Company processes
Leading, motivating, and inspiring the team – be a role model!
Requirements:
Able to deliver a ‘customer first’ experience, demonstrating the leadership to coach and motivate the team
Able to understand and analyse commercial reports to drive business opportunities
Able to identify key performance behaviours and competencies within the team
Able to build strong working relationships with support office departments
Strong communication skills
Strong prioritising and organisational skills
Values honesty and integrity in working relationships
All applicants must have the right to live and work in the UK
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