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Assistant Manager

United Kingdom, Central London Employment contract 31000.00 - 36000.00 GBP / Year · Job Posted May 27, 2026
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Job Responsibility

  • Running the shift and being responsible for the store in the General Manager’s absence
  • Providing exceptional customer service for our guests and ensuring the team are deployed in the most effective way to achieve this
  • Act as a role model for your team and be an ambassador for Ole and Steen, always reflecting our brand personality with a positive attitude and excellent standards
  • Driving the achievement of sales and other KPI’s as set by your General Manager and in line with any marketing campaigns or promotional offers
  • To provide a clear handover during shift changes and ensure each shift is reviewed, handovers and briefings are carried out and action plans are recorded and achieved
  • Demonstrate a high standard of bakery and personal presentation, ensuring good personal hygiene and uniform standards of self and team
  • Assist in the training and support of (new) team members including ongoing coaching and feedback
  • Open /close the store in line with company standards, including cleaning and maintaining brand standards
  • Learn new skills and grow with us

Requirements

  • You are friendly and welcoming with an ability to make our guests feel at home in your store
  • You will lead from the front and inspire your teams to always provide a similarly high level of experience
  • You are already an Assistant Manager looking for a new challenge in a great company or maybe you’re a Team Leader or Supervisor and are looking for the next step in your management/leadership career path
  • Experience in hospitality with a drive to perform, positive behaviours and the resilience to cope with a fast-paced environment
  • Someone with great communication skills who can have real conversations with teams and guests
  • Someone who can inspire and engage their team to perform brilliantly

What we offer

  • Free food whilst on shift
  • 50% discount at any Ole and Steen location
  • Referral program scheme – up to £1000
  • Uniform provided
  • Pension scheme
  • GP Helpline

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