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The Assistant Manager will support the management team in overseeing daily operations, ensuring exceptional customer service, and maintaining high standards across all areas of the business. This role demands strong leadership skills, operational awareness, and a passion for hospitality excellence.
Job Responsibility:
Assist the Manager in the overall management and smooth running of the establishment
Lead, motivate, and develop staff to deliver outstanding customer service and operational efficiency
Ensure compliance with health and safety regulations, food hygiene standards, and company policies
Manage scheduling, staff rotas, and daily workflow to optimise productivity
Handle customer enquiries and resolve complaints promptly and professionally
Support stock management including ordering, inventory control, and waste reduction
Contribute to financial management by monitoring budgets, controlling costs, and maximising profitability
Promote a positive and inclusive team culture aligned with Shorecal’s values
Assist with recruitment, training, and performance appraisals as required
Collaborate with senior management to implement business strategies and drive continuous improvement
Requirements:
Previous experience 1 - 2+ years in a supervisory or assistant management role within Catering & Hospitality is a must
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Sound knowledge of health and safety, food hygiene, and licensing regulations
Ability to work under pressure in a fast-paced environment
Good organisational and problem-solving skills
Proficient in Microsoft Office and familiar with point of sale (POS) systems
Flexible approach to working hours including evenings, weekends, and public holidays
Relevant qualifications in Hospitality Management or related fields are desirable
Nice to have:
Relevant qualifications in Hospitality Management or related fields are desirable
What we offer:
Competitive hourly rate within the range of €15.96 to €17.54
Permanent full-time position with structured career development opportunities
Supportive work environment fostering professional growth
Access to training and development programmes
Employee discounts and hospitality benefits
Contributory pension scheme and other statutory entitlements