Assistant Manager Job at IAG GBS (Athens)

Job Description

Domino's Pizza Assistant Managers play a critical role in ensuring the smooth operation of the store. They work closely with the General Manager and other team members to maintain high standards of customer service, product quality, and operational efficiency. This role is a steppingstone for aspiring managers, offering valuable experience, and training for future leadership positions within the company.

Job Responsibility

Assisting the General Manager in managing all aspects of restaurant operations, including customer service, food preparation, inventory control, and staff scheduling
Supervising and training team members, ensuring they adhere to company policies and procedures, and providing feedback and coaching
Maintaining a clean and organized work environment, following safety and sanitation guidelines
Managing customer complaints and ensuring customer satisfaction
Contributing to the development and implementation of strategies to improve restaurant performance and achieve goals
Performing administrative tasks and inventory management
Assume the role and responsibilities of acting General Manager (GM) in the GM's absence, ensuring continuity of operations

Requirements

Previous experience in a fast-paced, customer service-oriented environment, ideally in the food service industry
Strong leadership skills, with the ability to motivate and inspire team members
Excellent communication and interpersonal skills, with the ability to effectively interact with customers and staff
Ability to work independently and manage multiple tasks efficiently
Knowledge of food safety and sanitation practices
A strong work ethic and a commitment to providing exceptional customer service
Must be at least 18 years of age

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