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As an Assistant Manager you will conduct viewings, negotiate offers, manage sales progression, arrange valuations, convert instructions, and lead from the front with cross-selling services across the group. You will act as a role model to the team, demonstrating performance and commitment that inspires others. Supporting with training and development of new or less experienced team members and ensure all business activities are conducted professionally and in line with company policies and compliance requirements.
Job Responsibility:
Conduct viewings
Negotiate offers
Manage sales progression
Arrange valuations
Convert instructions
Lead from the front with cross-selling services across the group
Act as a role model to the team, demonstrating performance and commitment that inspires others
Support with training and development of new or less experienced team members
Ensure all business activities are conducted professionally and in line with company policies and compliance requirements
Requirements:
Proven track record of high performance as a sales negotiator, ideally in a London-based estate agency
Excellent communication and customer service skills, with experience advising clients face-to-face, via email, and by phone
Strong understanding of property legislation and regulations, including the TPO Code of Practice
Ability to coach and train team members effectively
What we offer:
Discounts at over 900 retailers via smart spending app
Wellbeing centre with resources for activity, nutrition, financial wellbeing, and mental health
Employee Assistance Programme with free counselling support sessions
Smart Tech Scheme for gadgets and appliances
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
Competitive base pay plus incentivised commission and performance bonuses
Special days and celebrations for length of service