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We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986. In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results.
Job Responsibility:
Lead, inspire and coach teams to ensure restaurant profitability
Optimise all sales opportunities
Deliver excellent level of customer service
Demonstrate leadership, coaching and direction
Bring company values to life for team and customers
Responsible for Shift Managers and Crew
Supporting the delivery of perfect burgers and fries
Provide an “above and beyond” experience for your team
Create an awesome working environment
Ensure every customer is delighted with their order and their Five Guys experience
Deal with complaints promptly in an open and honest way
Be hands on working with the team on the line and on floor with customers
Support your General Manager and delivering store results
Have full ownership of your P&L
Drive sales whilst controlling costs
Run smooth day to day operations
Think about long term plans
Always lead with our values
Develop your team to ensure there is a strong talent pipeline
Requirements:
Experienced hands-on leadership skills
Enthusiasm about perfect burgers and fries
Enthusiasm about customer service
Enthusiasm about company values: Competitive, Enthusiastic, Family, Get It Done and Integrity
What we offer:
An achievable bonus scheme worth up to 15% of annual salary
An additional Secret Shopper bonus worth up to £2,000
High Performer Awards and Bonus's
Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
33 Days paid holiday
Paid breaks
Free burgers, fries and shakes while on shift
Life assurance
Access to Stream financial wellbeing app
Days out and social events
Invite to the annual Assistant Manager conference
Team competitions – “Fry Cup” and “Olympics”
Five Guys Perks – employee discount program
Access to wellbeing support and employee assistance programme (EAP)