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Assistant Manager

United Kingdom, Harrogate · Job Posted January 26, 2026
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Job Description

As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.

Job Responsibility

  • Lead your team to deliver business growth by providing care to our customers and patients
  • Be responsible for the performance and development of your team which you will deliver through regular coaching and reviews
  • Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations
  • Conduct regular reviews, audits and risk assessments to protect patient and public safety
  • Interpret data, trends and insights to work at pace and react to the changing needs of the customer

Requirements

  • Experience leading a team within a customer facing setting
  • An understanding of how to achieve performance goals through inspiring and coaching a team
  • A collaborative personality and able to succeed in a team-centred environment

Nice to have

  • Experience working within community pharmacy
  • Confidence with navigating and embracing new technology

What we offer

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
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