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Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. We are seeking an experienced and motivated Assistant Manager for our Birmingham hospital, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and Laser eye surgery procedures, and post op appointments. The successful candidate will work closely with the Hospital and Surgery managers gaining experience in clinical and commercial aspects of our business, whilst also providing support to manage a high performing team.
Job Responsibility
Customer facing and driving performance of the clinic
Responsible for daily operational efficiency of the clinic
Developing the team and promoting benefits of laser surgery to patients
In-clinic and telemed consultations discussing life changing benefits of LVC or IOL surgery
Ensuring the practice is presentable and maintained to the highest standards
Helping recruit, induct, coach and support your team
Ensuring the team influences and advises potential patients on suitable solutions
Requirements
Strong management experience within an Optical, healthcare or hi-end retail setting
Excellent communication and presentation skills
Articulate
Motivated to achieve
Willingness to learn and progress within Optical Express
What we offer
Competitive salary and excellent bonus potential
33 days Annual Leave
Free or discounted optical products and procedures
Discounts on other group companies products and treatments
Workplace pension
Career progression
Modern working environment with superb technological support