Assistant Manager Job at 360 Resourcing Solutions (Cardiff)

Job Description

A LITTLE BIT ABOUT OUR BRAND: Looking for a fun and exciting opportunity? Let the good times roll at Roxy Lanes! Here you will always find state of the art ten-pin bowling lanes, with our venues being centred around this game – hence the name! A wide variety of other gaming is also available, from Shuffleboard to American Pool, Tech Darts to Karaoke and much more! Roxy Lanes also attracts a family audience, allowing under 18s in during the daytime accompanied by an adult. Live sports are also available throughout all Roxy Lanes venues, showing key sporting events through Sky Sports and BT Sports. Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!

Job Responsibility

Ensure we are delivering the best gaming experience for our guests on every visit
Having an input on delivering the quarterly business plans
Leading by example through
Training
coaching and developing a winning team
Report financials and venue targets for End of Night Service
Managing the Safety
Security and licensing aspects of the business
Managing our guest experience platform to improve service and standards
Maintain a fun and engaging culture using our Brand Standards and Company Ethos
Encourage your team members within their growth and development
Ensuring service standards and duty management are upheld throughout operating hours
Creating in house incentives for staff to achieve and be rewarded by managing incremental KPI’s
Be an industry expert in all areas of duty management

Requirements

In an Assistant Manager we want a leader
that drives the business forward in a role that requires you to be a real team player with a passion for hospitality
Winning personality and a fun-loving spirit are a must
Passionate attitude
Loves to be professional playful
Always gives good energy
Your team. Every time
45hr working week across 5 shifts
It is expected that you will be available to work weekends and public holidays
Expected to have a reliable commute to work
Managing a large team of up to 50 staff members

What we offer

Tips & service charge shared equally amongst the whole team
50% off food and drink and free gaming
Regular team incentives- with rewards including paid trips abroad
2 Staff Socials throughout the year
Employee Assistance Program that includes access to free counselling services
Further development opportunities within the company growth
Development courses including
leadership
mental health awareness
first aid and personal licences
Access to Rewards Gateway
offering discounts at 100s of retailers
Cycle2Work Scheme
SmartTech - buy tech from Currys and spread the cost interest free
Full access to your Tips & Service Charge weekly through TiPJAR

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Assistant Manager

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