Assistant Manager Job at The Dune Group (Portsmouth)

Job Description

You’ll join our vibrant team in Gunwharf Quays, Portsmouth where you will play an integral role at the heart of our business. You’ll inspire our teams to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Assistant Managers offer fantastic support to the Store Manager and our sales teams. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do.

Job Responsibility

Play an integral role at the heart of our business
Inspire our teams to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience
Offer fantastic support to the Store Manager and our sales teams
Ensure that customer service is a priority
Ensure that our teams are happy and motivated
Drive the success of your store

Requirements

Leadership experience where you’ve inspired and motivated a team
Confidence, enthusiasm, and positivity
Passion for supporting your team in their development, whilst leading them to deliver excellent customer service
Proven ability to drive and deliver KPI's to achieve successful results
Excellent attention to detail, enabling our stores to stay flawless
Experience in implementing store processes whilst looking for ways to improve them

What we offer

Friendly and open culture with plenty of opportunity for development
Bespoke professional apprenticeship programmes
A competitive bonus scheme which rewards the teams’ sales efforts
Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
Working with charitable organisations to help raise funds and give something back
60% employee discount on Dune products
33 days holiday (inclusive of bank holidays – pro rata if part time)
Company pension scheme
We’re happy to talk flexible working & understand the importance of work-life balance
Life assurance for all team members
Cycle2work
Employee awards where we celebrate success and reward commitment
Team incentives and socials
Company growth and opportunity
Open-minded company, welcoming thoughts and ideas to be shared
Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance
Our own Wellbeing Allies – there to talk when you need them

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Assistant Manager

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