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14forty Logo 14forty · Hospitality and Tourism

Assistant Manager

United Kingdom, London Employment contract 38000.00 GBP / Year · Job Posted May 03, 2026
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Job Description

Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner?  We are looking for an Assistant Manager to join our team in London.

Job Responsibility

  • Oversee the day-to-day running of the café, deli and coffee bar
  • Deliver a high standard of customer service, working closely with front of house teams
  • Respond to client and customer feedback promptly, making improvements where needed
  • Ensure standards are met across quality, service and health & safety
  • Manage the hospitality operation, including events and pantry oversight
  • Coordinate with the Head Chef on daily menus and food offering
  • Support and deliver a range of events, from small fine dining to larger canapé functions
  • Lead, manage and develop a team of 9, including the kitchen team
  • Be hands-on on the floor, supporting the team during service while also managing systems and admin
  • Drive team engagement, performance and a positive team culture

Requirements

  • Strong experience managing and developing teams in a fast-paced environment
  • Hands-on leader who leads from the front and is visible on the floor
  • Confident working with high-end clients and delivering premium service
  • Background in restaurant, café and hospitality operations, ideally with fine dining exposure
  • Passionate and proactive, bringing fresh ideas to drive the business forward
  • Strong customer focus, with the ability to respond to feedback and continuously improve
  • Organised and comfortable balancing day-to-day operations with events
  • A natural people person who can bring the team together and create a positive working environment
  • Good understanding of systems, alongside operational excellence
  • Solid knowledge of health & safety and service standards
  • Positive, hands-on leader who can motivate and support a diverse team

What we offer

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers
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