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Assistant Manager

United Kingdom, Leeds 34000.00 GBP / Year · Job Posted February 17, 2026
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Job Description

We’re looking for an experienced and commercially minded Assistant Manager to support the General Manager in running a high-volume catering and retail operation in Leeds. You’ll oversee teams across a busy restaurant, coffee shop, hospitality service and vending, ensuring excellent service and strong financial performance.

Job Responsibility

  • Deliver excellent service and lead by example
  • Build strong relationships and act on customer feedback
  • Support upselling and maintain high front-of-house standards
  • Oversee day-to-day running of all outlets
  • Ensure brand standards, hygiene and safety compliance
  • Manage rotas, training, team briefings and engagement
  • Maintain clean, safe and efficient working environments
  • Support delivery of sales, profit and labour targets
  • Analyse sales data to drive improvements
  • Manage labour budgets, rotas, wastage and cost control
  • Work with chefs to cost menus and maintain margins
  • Ensure compliance with food safety, hygiene and HSE procedures
  • Track and report accidents, incidents and near misses
  • Maintain audit-ready standards

Requirements

  • Strong people management and communication skills
  • Experience in multi-outlet or high-volume environments
  • Well organised, confident under pressure and IT literate
  • Customer-focused, professional and a proactive team player

Nice to have

  • NVQ Level 2 / HND / Management qualification
  • Experience managing a commercial operation (£1m+ turnover)
  • Experience with variable service peaks
  • Experience in high customer-care environments
  • Innovative and able to motivate teams
  • Financially aware
  • able to interpret sales data

What we offer

  • Free meals
  • Onsite free car parking
  • Subsidised onsite facilities
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

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