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Assistant Manager

United Kingdom, Canterbury 34700.00 GBP / Year · Job Posted March 05, 2026
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Job Description

In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers.

Job Responsibility

  • Leading, inspiring and coaching the teams to ensure the restaurant delivers profitability
  • Optimising all sales opportunities while delivering an excellent level of customer service
  • Demonstrating leadership, coaching and direction
  • Brining our values to life for their team and our customers
  • Responsible for Shift Managers and Crew
  • Supporting the delivery of perfect burgers and fries
  • Providing an “above and beyond” experience for your team
  • Creating an awesome working environment where people are happy to come to work and have fun
  • Ensuring every customer is delighted with their order and their Five Guys experience
  • Dealing with complaints promptly in an open and honest way
  • Leading from the front, being hands on working with the team on the line and on floor with customers
  • Responsible for supporting your General Manager and delivering store results
  • Having full ownership of your P&L
  • Driving sales whilst controlling costs
  • Running smooth day to day operations, thinking about long term plans
  • Always leading with our values
  • Developing your team to ensure there is a strong talent pipeline

Requirements

  • Experienced hands-on leadership skills
  • Enthusiasm about perfect burgers and fries
  • Enthusiasm about our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
  • Enthusiasm about people
  • Enthusiasm about customer service

What we offer

  • An achievable bonus scheme worth up to 15% of annual salary
  • An additional Secret Shopper bonus worth up to £2,000
  • High Performer Awards and Bonus's
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • Access to Stream financial wellbeing app
  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Team competitions – “Fry Cup” and “Olympics”
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us
  • Apprenticeships to gain recognised qualifications, skills and progression opportunities
  • Enhanced Maternity & Paternity Leave
  • Pension scheme
  • Awesome Five Guys Merch

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