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Assistant Manager

sofitel.accor.com Logo

SOFITEL

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Location:
New Zealand , Queenstown

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

32.34 NZD / Hour
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Job Description:

As a Sofitel Team Leader, you will exhibit leadership through: Luxury Attitude, Passion & Pride for the Brand, Enables Team Success, Curates a Culture of Belonging, Luxury Guest Experience. Your purpose is to ensure each and every guest receives a personalised, luxury experience during their time with Sofitel.

Job Responsibility:

  • Assist in the management of the hotel Front Office operation including Front Office, Portering and Night Audit functions
  • Maintaining Sofitel’s reputation as market leader for individualised luxury guest service

Requirements:

  • Previous experience at a 5 star luxury property of more than 80 rooms
  • Proficiency in Opera required
  • Passion for high end hospitality with an absolute eye for detail
  • A demonstrated ability to build warm relationships and gain trust at all levels
  • Current LCQ and General Managers Certificate preferred
  • Current First Aid Certificate preferred
  • Full Driver's License preferred
  • Excellent listening and negotiation skills
  • Ability to lead, develop and mentor the Front Office team
  • Recruitment, selection and training of team members
  • Projects professional image at all times through personal presentation/ interpersonal skills
  • Initiates contacts and establishes rapport easily
  • Organises time and work efficiently
  • Excellent verbal and written communication skills
  • Has the aptitude and willingness to undertake further development with Sofitel

Nice to have:

  • Current LCQ and General Managers Certificate
  • Current First Aid Certificate
  • Full Driver's License
What we offer:
  • Competitive pay
  • Daily staff meals and dry-cleaned uniform and laundry allowance
  • Anniversary stays with F&B credit to enjoy
  • Unparalleled training, development and support from Accor leadership training programmes
  • Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family
  • Opportunities for further development and worldwide career progression within Accor
  • Refer a friend incentive
  • Supportive and friendly working environment
  • EAP, well-being and mental health supports
  • Progressive policies, including 12 weeks paid parental leave, and rainbow inclusive policies and practices
  • Social activities and community involvement initiatives

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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