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OPSM Logo OPSM · Sales

Assistant Manager

Canada, North York 74496.91 / Year · Job Posted January 07, 2026
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Job Description

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

Job Responsibility

  • Delivers quality & improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan
  • Conversion & Customer Count, Comp Growth
  • Increased Traffic
  • Store Operating Profitability
  • Continuity of Care, Exam Growth & Retention Goals
  • Net Promoter Score
  • Current year objectives
  • Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
  • Supports store business plans to maximize sales & profit
  • Partner with store manager to lead & develop team
  • Delivers clear, constructive, timely feedback & partners with Store Manager on development
  • Executes visual directives & maintains store appearance
  • Maintains positive working relationship with doctors
  • Promotes team compliance to all policies
  • Performs administrative duties
  • Works a flexible schedule, including nights & weekends

Requirements

  • High School graduate or equivalent
  • 1+ year(s) management/supervisory experience with direct reports
  • Knowledge of retail operations, processes & policies
  • Strong basic math skills
  • Familiarity with cash register, computers & calculators
  • Must have a strong command of the English language for all written correspondence & oral communication
  • Strong communicator & listener
  • Demonstrated high-level of selling skills
  • Proven ability to problem solve

Nice to have

  • College degree or equivalent
  • Previous experience in leadership position within retail & customer service industry
  • Knowledge of basic optics
  • Knowledge of current store merchandise
  • State licensure (if applicable) &/or ABO Certification in non-licensed states
  • Brand Final Inspector Certification
  • Brand Quality, Fitting & Adjusting Program

What we offer

  • Benefits/Incentive Information
  • health care
  • retirement savings
  • paid time off/vacation
  • various employee discounts
  • competitive bonus and/or commission plan
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