Assistant Manager

• Daily supervision of staff (coaching, training and assistance in achieving sales objectives)
• Demonstrates an active management presence on the sales floor modeling exceptional service
• Identifying sales opportunities by weekly review of business
• Contributing to and/or conducting monthly touch-base meetings and annual performance evaluations
• Communicates CRM standards, follows up daily for associate compliance
• Ensures policy and procedure is clearly communicated to team
• Monitor E-time and scheduling needs for the staff
• Organizes seasonal trainings
• Assists in maintaining database of candidates and in recruiting and interviewing
• Making critical client decisions and runs business during Floor Director/Managing Director’s visits
• Responsible for achieving the sales goal for the year
• Responsible for maintaining stock levels

• 4+ years of retail management experience
• prior experience in a luxury environment is preferred
• Must possess basic office skills including proficiency in Excel, Word, Cegid and E-time
• Ability to learn merchandise, POS and payroll systems
• effectively troubleshoot
• Ability to interpret sales data and translate into effective business recommendations
• Clear written and verbal communication skills
• Ability to lift between 0-25 lbs. without assistance
• Flexible in work availability as business needs dictate

prior experience in a luxury environment

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support