Assistant Manager

The Role: Lead, motivate, and inspire employees to achieve sales targets. Support in overseeing day-to-day operations ensuring the store is operating smoothly. Coach employees on KPI’s on a weekly basis. As required, assist the Store Manager with reporting. Support interviews, training and on-boarding of new employees. Monitor employee selling skills and identify any opportunities for improvement. Uphold all company and brand policies and procedures. Ensure the visual merchandising guidelines are adhered to. Assist with inventory management and stock procedures. Handle escalated customer complaints. Uphold the highest level of professionalism and customer service.